Hacked Account

[Lkennedy1]

Plan

Premium

Country

America

Device

iPhone 8

Operating System

IOS 12

My Question or Issue

I currently pay for a family plan and one of the accounts associated with the family plan currently cant be accesed and the email it orginally went by has changed to an unknown email. At the moment im currently paying for an account we no longer have access too and cant log into it. I wish to know if there is any way to get the account back.

[Billy-J]

Hey @Lkennedy1, and welcome to the community.

Hope you're doing great! 

Sorry to hear that you think someone else has gained access to your Spotify account. Check out this support article for the next steps to take.

Thanks!