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Missing playlists in my account

Missing playlists in my account

Plan: Free

Country: United States of America.

 

Device: Macbook Pro late 2016

Operating System: macOS 10.14.4

 

My Question or Issue

I have a lot of private playlists associated my Spotify account, but I cannot access them now via my Web-based Spotify service.

I can access them via the Spotify application for macOS, but I cannot see them via the Web-based Spotify service.

Can you please kindly let me access them via the Web again?

Thank you so much, and have a good day! Ciao!

missing-playlists.jpg
Reply
1 Reply

Hey @giovanni-ong, and welcome to the community.

Hope you're doing great! 

 

Could you try this using a different browser or incognito mode? If there are any error messages being shown, please send me a screenshot of them so I can take a closer look (make sure to hide sensitive info when posting to the community).

 

Let me know how this goes 🙂

Billy-JSpotify Star
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