I Bought premium and it isn't working

[bomberman12]

So i bought premium today and when i open my spotify i see i still have trial and 0 mins left and when i look my account it says i have premium, I have logged out and in many many times, and restarted my computer and re-installed spotify but it still dont let me lisend anything and says i have trial, this same problem is in my phone.

Please, i would really wanna get some answers because it's sad how i payd premium and didn't got anything.

[Zenthex]

Same problem here, bought premium, still can't play music on my iPhone, and it doesn't show up on the computer either. Click upgrade, the webpage says I'm a premium user. I got a receipt though...

[erjin]

Same here. Website says I'm a premium user. Phone and Spotify client says I'm not.

[Liam · Accepted solution]

Everyone, the Spotify server's are being a bit slow today in updating accounts.

Please try again soon, and make sure you keep on logging in and out!

[bomberman12]

thanks, i really hope it's just because of slow updating because i upgraded to premium about 1 and half hour ago..

[Liam]

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@bomberman12 wrote:

thanks, i really hope it's just because of slow updating because i upgraded to premium about 1 and half hour ago..

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No worries 🙂

Server issues happen, there's a sticky in the forum. It's here 🙂

[Sam]

Hi guys,

Could you all keep an eye on this thread: http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/I-ve-paid-for-Premium-and-it-s-not-u...

We'll keep you updated on any developments there.

[Liam]

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@Sam wrote:
Hi guys,

Could you all keep an eye on this thread: http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/I-ve-paid-for-Premium-and-it-s-not-u...

We'll keep you updated on any developments there.

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Hey, I just said that!

[maureenkerber]

I signed up for a free trial of Premium & entered my credit card details. I keep getting a messsage that only Premium users can download a song. Please  help.

[Peter__]

Hey! Welcome to the community 🙂

Are you still having issues?

If so, I would suggest you have a read at and try the steps outlined in this post.

Peter

[Mfrmads · Accepted solution]

So i bought premium today and when i open my spotify i see i still have trial and 0 mins left and when i look my account it says i have premium, I have logged out and in many many times, and restarted my computer and re-installed spotify but it still dont let me lisend anything and says i have trial, this same problem is in my phone.

Please, i would really wanna get some answers because it's sad how i payd premium and didn't got anything.

[Mfrmads]

So i bought premium today and when i open my spotify i see i still have trial and 0 mins left and when i look my account it says i have premium, I have logged out and in many many times, and restarted my computer and re-installed spotify but it still dont let me lisend anything and says i have trial, this same problem is in my phone.

Please, i would really wanna get some answers because it's sad how i payd premium and didn't got anything.