Announcements

Help Wizard

Step 1

NEXT STEP

I don't have any network issue but it says something went wrong

I don't have any network issue but it says something went wrong

I don't have any network issue , suddenly my account log out and I wanted to log in again but it says something went wrong . please help please ๐Ÿฅบ.
Reply
1 Reply

Hey @A_Morteza_A,

 

Thank you for reaching the Community and welcome.

 

If the app logged you out, it's possible that the system has performed a security process in your account. In this case, we'd recommend resetting your password by using the steps mentioned in this article

 

If the issue persists, as it could be account-related and we don't have access to users' accounts, we'd recommend contacting our Customer support directly so they can check the account and help you further. 

 

Hope this helps. If anything else comes up, the Community will be here for you.

OscarDCModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts