Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Plan
Premium
Country
Poland
Device
iPhone 8Plus and PC
Operating System
iOS 12 and Windows 10
My Question or Issue
Hi!
Im using two devices, iPhone Spotify app and Web Player on Chrome browser. I dont know the third device (Web Player (Chrome)). I assumed that maybe somebody has access to my account and I changed password
immediately, but nothing changed and i still have three devices connected to my account.
I used the Spotify app on my phone when suddenly the song was changed. I noticed that someone uses the Internet player, but how, since at this moment I have only launched the application on the phone.
This is happening all the time. When I turn on a song, after a dozen seconds it is changed not by me.
I also logged off all my devices twice. No effect. Still three devices are logged in. I cannot listen to my music.
Help 😄
this should help you Michał! 🙂
This is happening to me constantly too. It's playing random gangsta rap playlists and flipping away from my playlists to some randon chrome browser and occasionally random phones I don't know.
It is also playing on my Alexa in the middle of the night which really annoying!!!
I've changed password, logged out all devices, changed the home internet password and reinstalled the app to no avail. Think this is a serious bug. What's worse is now all my suggested music is completely off and I have to turn everything off at night to be sure I don't wake the house
I'm a premium user for 7+ years
Corleyo, I did it twice, and as I described in my post, no effect.
Gmugan, got to know that I am not the only one having this “feature”.
@Gmugan wrote:This is happening to me constantly too. It's playing random gangsta rap playlists and flipping away from my playlists
Yeah, same gangsta rap is playing instead of my music.
Very good to hear, thought I was going crazy. Are any of the unknown playlists by usernames "Jammar Smith" or "Adam"? Some playlists that are autoplaying seem but be by those two but others are just random letters and numbers usernames.
It's clearly a bug but not sure what to do. My partner is on same family plan account and not having the issues at all. It's really annoying as I'm having to trawl over all this random rap to get back to my own music.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…