Unable to add payment details

[user-removed]

after trying to add a payment details and upgrade to premium, all I get is a blank page after I select any payment method.

I have tried several different browsers, different hardware and even internet connections.

[user-removed]

[Peter__]

Weird, are all of your details correct on your online profile (postcode etc)?

https://www.spotify.com/account/profile/

[user-removed]

Yep all in correct, it is not even loading the input boxes for paypal details or visa etc. So cant even get as far as refused payment for wrong details etc

[Peter__ · Accepted solution]

Definitely weirld, I would suggest you get in touch with the customer services team directly using the online contact form and see if they can work any magic for you. I've just loaded the UK payment page here on my computer so I don't think it is a service issue. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Alternatively, if you prefer support via Twitter, please tweet @SpotifyCares.