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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 412397 Views
  • 965 replies
  • 108 likes
  • Account
  • 412397 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1179507 Views
  • 119 replies
  • 115 likes
  • Account
  • 1179507 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101052 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101052 Views
  • 68 replies
  • 10 likes

Cancelled subscription, still paying

I tried Spotify Premium some months ago and didn't find a use for it since most of the music I like is already stored on my NAS, so I cancelled my subscription in September, however when I checked the bank account it showed me that I was still paying...

  • Newbie
  • I tried Spotify Premium some months ago and didn't find a use for it since most of the music I like is already stored on my NAS, so I cancelled my subscription in September, however when I checked th...
  • Morgadon
  • Roadie
  • 2341 Views
  • 2 replies
  • 0 likes
  • 2341 Views
  • 2 replies
  • 0 likes

spotify like present

I want to buy The 0.99 e x 3 months to somebody el se...my father.how could i do it?

  • Casual Listener
  • I want to buy The 0.99 e x 3 months to somebody el se...my father.how could i do it?
  • Carina
  • Community Legend
  • 190 Views
  • 3 replies
  • 0 likes
  • 190 Views
  • 3 replies
  • 0 likes

Vodafone Subscription has reverted to Spotify Free

I have just signed up with Vodafone with a 24month contract that includes 24 Months Spotify Premium for free. I believe I set it up correctly but today my account has just gone back to a free account and I'm not sure why. Are you able to help? Thanks

  • Visitor
  • I have just signed up with Vodafone with a 24month contract that includes 24 Months Spotify Premium for free. I believe I set it up correctly but today my account has just gone back to a free account...
  • Carina
  • Community Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Solved!! Ich zahle für ein Konto auf das ich nicht mehr zugreifen kann

Hallo, bei mir haben sich Facebook und Spotify getrennt... beim erneuten Anmeldeversuch habe ich eine neue Spotifynummer und einen neuen Account zugeteilt bekommen, so zahle ich jetzt schon zwei Monate für ein Konto auf das ich nicht mehr zugreifen k...

  • Visitor
  • Hallo,   bei mir haben sich Facebook und Spotify getrennt... beim erneuten Anmeldeversuch habe ich eine neue Spotifynummer und einen neuen Account zugeteilt bekommen, so zahle ich jetzt scho...
  • rollo1965
  • Casual Listener
  • 690 Views
  • 2 replies
  • 0 likes
  • Account
  • 690 Views
  • 2 replies
  • 0 likes

Spotify Account login

I registered my work email address for my new spotify account when registering to get the premium through my new contract with Vodafone. Within the space of two days I've managed to lose external access to my work email and forget my password so any ...

  • Visitor
  • I registered my work email address for my new spotify account when registering to get the premium through my new contract with Vodafone. Within the space of two days I've managed to lose external acc...
  • MichaelW
  • Community Legend
  • 1566 Views
  • 1 replies
  • 0 likes
  • 1566 Views
  • 1 replies
  • 0 likes

Kan inte uppdatera till premium

Har nyligen bytt kontokort så betalningen drogs ej denna månad. Går in och försöker uppgradera mig men möts av följande: Det går tyvärr inte att göra den här typen av prenumerationsändring just nu. Om du vill göra ändringen kan du behöva avsluta din ...

  • Casual Listener
  • Har nyligen bytt kontokort så betalningen drogs ej denna månad. Går in och försöker uppgradera mig men möts av följande:    Det går tyvärr inte att göra den här typen av prenumerationsä...
  • MichaelW
  • Community Legend
  • 1817 Views
  • 4 replies
  • 0 likes
  • 1817 Views
  • 4 replies
  • 0 likes

Solved!! Inbjudningar fungerar inte i familjekontot

Hej, Vi har skaffat ett familje konto utifrån min frus konto, men ingen av våra döttrar kan ansluta sig. Vi får bara detta meddelande som felkod. Du har inte rätt till den här planen Båda döttrarna har egna konton här på spotify. Det märkliga är att ...

  • Music Fan
  • Hej,   Vi har skaffat ett familje konto utifrån min frus konto, men ingen av våra döttrar kan ansluta sig. Vi får bara detta meddelande som felkod.   Du har inte rätt till den här p...
  • jkrassman
  • Music Fan
  • 4269 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
  • 4269 Views
  • 8 replies
  • 0 likes

E-Mail adress

Hi. I was wondering about if it's possible to change the e-mail address? My problem is that I can't remember what my password is to the old e-mail address, which doesn't exist anymore. Do anyone have a solution to mye problem. I need to do some chang...

  • Newbie
  • Hi. I was wondering about if it's possible to change the e-mail address? My problem is that I can't remember what my password is to the old e-mail address, which doesn't exist anymore. Do anyo...
  • MattSuda
  • Spotify Star
  • 202 Views
  • 2 replies
  • 0 likes
  • 202 Views
  • 2 replies
  • 0 likes

Solved!! Error when trying to get student premium account

Hello, This is my second Spotify Account because the first one I deleted since I deactivated the Facebook account linked to that. On the old account I had the student discount so I was paying $5 a month. But now in this new account when I try to get ...

  • Music Fan
  • Hello,   This is my second Spotify Account because the first one I deleted since I deactivated the Facebook account linked to that. On the old account I had the student discount so I was pay...
  • Kaaos242
  • Casual Listener
  • 3628 Views
  • 4 replies
  • 0 likes
  • 3628 Views
  • 4 replies
  • 0 likes

Student Discount not processing? Error

Hi, When looking at current offers, as part of NUS I noticed the 50% off offer as a student I see this a rather outstanding deal, however, when clicking NUS Extra I get re-directed back to my account settings and given the error of: Oops! Something w...

  • Newbie
  • Hi,    When looking at current offers, as part of NUS I noticed the 50% off offer as a student I see this a rather outstanding deal, however, when clicking NUS Extra I get re-directed b...
  • Kaaos242
  • Casual Listener
  • 224 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
    Unlimited
  • 224 Views
  • 1 replies
  • 0 likes

Solved!! Cancelled 2 months ago but still getting charged!

I don't understand! I was on premium account for a month. I just wanted to try out how premium differed from free account. I wasn't gonna renew it, but a week before my subscription ended Spotify sent me an email about some trial thing that offered m...

  • Newbie
  • I don't understand!   I was on premium account for a month. I just wanted to try out how premium differed from free account. I wasn't gonna renew it, but a week before my subscription ended ...
  • wnsdpffl2
  • Newbie
  • 449 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 449 Views
  • 2 replies
  • 0 likes

Solved!! Someone else have taken over my account

As it says in the title. Someone has changed my password and email information as well as changed birth date and sex. I can log in on my smartphone using my Facebook account but not on my computer, then it just says: "Spotify desktop client communica...

  • Casual Listener
  •  As it says in the title. Someone has changed my password and email information as well as changed birth date and sex. I can log in on my smartphone using my Facebook account but not on my compu...
  • Carina
  • Community Legend
  • 662 Views
  • 7 replies
  • 0 likes
  • Premium
  • 662 Views
  • 7 replies
  • 0 likes

I want a family subscription but

Dear spotify listeners, I'd like to expand my current plan and add one extra user. I've already got a premium subscription through my phone carrier. The problem is that I do not want to cancel my current plan in order to get the family plan. The reas...

  • Casual Listener
  • Dear spotify listeners,   I'd like to expand my current plan and add one extra user. I've already got a premium subscription through my phone carrier. The problem is that I do not want to ca...
  • Josh
  • Community Legend
  • 368 Views
  • 3 replies
  • 0 likes
  • 368 Views
  • 3 replies
  • 0 likes

Being charged twice for spotify premium?

Hello, Two payments have come out of my bank account for the same spotify premium accoun, one was dated 31st October 2014 and the other on November 13th. I emailed spotify help and I was told that this is to pay for two accounts. This cannot be possi...

  • Casual Listener
  • Hello, Two payments have come out of my bank account for the same spotify premium accoun, one was dated 31st October 2014 and the other on November 13th.   I emailed spotify help and I was...
  • MichaelW
  • Community Legend
  • 508 Views
  • 4 replies
  • 0 likes
  • 508 Views
  • 4 replies
  • 0 likes

signed up for premium and now I need a student price

I signed up for premium without doing the student discount thing first, how can I change my billing so that way it only charges me the student price instead of the regular price? I'm still on my trial month so it's not a big deal so far, but I'd much...

  • Newbie
  • I signed up for premium without doing the student discount thing first, how can I change my billing so that way it only charges me the student price instead of the regular price? I'm still on my tria...
  • MichaelW
  • Community Legend
  • 275 Views
  • 2 replies
  • 1 likes
  • Premium
    Subscription
  • 275 Views
  • 2 replies
  • 1 likes

Spotify premium not working

Hi.Last night I purchase spirit premium through the app using an in app purchase.After finding out I had been ripped off with the price as it would have been cheaper to buy online... The app has not updated my account.I have got the email from Apple ...

  • Newbie
  • Hi. Last night I purchase spirit premium through the app using an in app purchase. After finding out I had been ripped off with the price as it would have been cheaper to buy online... The app ...
  • MichaelW
  • Community Legend
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Kein premium

Habe vor drei tagen bei meinem Mobilfunkanbieter "DREI" spotify premium als Zusatzpaket gebucht doch bis heute bin ich immer noch spotify free User. Jan mir bitte wer helfen.

  • Regular
  • Habe vor drei tagen bei meinem Mobilfunkanbieter "DREI" spotify premium als Zusatzpaket gebucht doch bis heute bin ich immer noch spotify free User. Jan mir bitte wer helfen.
  • Josef25
  • Regular
  • 361 Views
  • 10 replies
  • 0 likes
  • 361 Views
  • 10 replies
  • 0 likes

Student discount for current premium member

I have been trying to get the student discount for months, but the option never comes up for my subscription. I've gone through the process of getting verified and recieved a confimation email, but still no luck.

  • Newbie
  • I have been trying to get the student discount for months, but the option never comes up for my subscription. I've gone through the process of getting verified and recieved a confimation email, but s...
  • kbrooksc
  • Community Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Payment taken but no account

Hi,Please could somebody help, although I have a premium account (free with phone contract) my wife doesn't have or use a spotify account yet a £9.99 payment has been taken from her debit card, is there anyway to find out who or what account it has g...

  • Newbie
  • Hi, Please could somebody help, although I have a premium account (free with phone contract) my wife doesn't have or use a spotify account yet a £9.99 payment has been taken from her debit card, is ...
  • lookin
  • Newbie
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

please help, log in error

I log in to spotify using the log in with facebook option.. i log in, and its my profile pciture and all.. but somehow the username is not mine, and the email address in the account info is not mine... and is something associated with my girlfriend.....

  • Casual Listener
  • I log in to spotify using the log in with facebook option.. i log in, and its my profile pciture and all.. but somehow the username is not mine, and the email address in the account info is not mine....
  • Carina
  • Community Legend
  • 116 Views
  • 1 replies
  • 0 likes
  • 116 Views
  • 1 replies
  • 0 likes