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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Today I received an e-mail that offers me a 3-months premium membership for only $0.99. Is it true or a scam?
A long time ago i had an old spotify account, but i cancelled my subscription on it to save some money. After i did that, spotify blocked me out of the account somehow and i can't log in anymore, and i can't even change the password. If i log in i ge...
My account is connected to my Facebook account but I can't change the original e-mail ?I cannot unlink my account from Facebook, but the syncronization of my e-mail settings in Facebook doesn't work ? Any ideas on how to solve this ?
Hi,I subscribe and use Spotify in France with a French credit card, then I've been in Australia for couple a years and keep using it there but with an Australian credit card. Today I'm back in France and want to pay with my french card, but it's say ...
I leave in Italy. I downloaded Spotify while I was in Sweden on a business trip. Since then, each time I try to login at home (or any other Country), the app tells me that to use Spotify abroad for more than 14 days I need to tell where I am, and doe...
they stole my account by entering a mail not mine and also did not even change my password as I solve the problem ?????
My spotify family account login is not working even though on the account overview i tells me that my account is active. When I put in the registered email address and the correct password it tells me that either the username or password is wrong. An...
Hello everyone,My song keeps pausing while I'am listining. I get the message that my account is used somewhere else. I have logged my account off on all devices and changed my password but I keep getting this message. I first got the message on my Ma...
So I've moved to Australia for the year, and have a premium spotify account. According to Spotify 'help' if you have a premium account you can continue using your account anywhere in the world. The issue I'm having however is that my account details ...
Hi Spotify, today I realized that for the SECOND time this month someone I DO NOT KNOW is using my account I am PAYING FOR. They are deleting my playlists I have spent 5 years creating and are simply using my account as their own. I have changed pass...
Hi guys, i bought the version of spotify for 0,99€ but the problem is when i try to log in spotify say to me the email is not correct and i paid premium whit a credit card, i dont know what to do, because i know after 3 months, spotify will charge me...
What payment reference should i use?I got the first one and proceeded it.But i suddenly pushed the back button and got a new payment reference.
i got a name kaled 1198.... and my friends kant find me without the combo of numbers.what do i do
Hi,Id really appreciate any help. I am trying to make a payment to start a premium account but it will not accept paypal or visa. When i enter the payment info it processes it and then returns a declined error. - There is no problem with my credit ca...
I can't login to my spotify account. I keep getting an error 404 and I can't connect my account to facebook either. On PC btw.
I have not recieved the confirmation email for app "GOT IT" not in junk. Seem to have 2 accounts one premium one none premium think this may be confusing set up on phone
Hi! I just subscribed to Premium since I got an E-Mail from Spotify that there's a promo this Christmas. 3 months premium for 129 pesos only. But when I looked at my expiration date it was January 19, 2016! I thought it's for 3 months?! I'm really pi...
Hi I must have misspelled my email when I made my Spotify account I’ve been trying to log in on my new phone and I can’t. I’m still logged in on my Xbox is there any way to retrieve my account information?
@SpotifyCares is no longer responding. No email from Accounts team. User is still in my account actively listening to music and creating playlists (Ricky Martin, Limp Bizkit, Papa Roach, ugh) despite repeated attempts to log out of all devices and ch...
See article at http://techcrunch.com/2016/04/25/hundreds-of-spotify-credentials-appear-online-users-report-accounts-hacked-emails-changed/