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My did I lose the ability to control Spotify with blue tooth ear buds?

My did I lose the ability to control Spotify with blue tooth ear buds?

I can control other apps by touching my earbuds ( Pause/Play).
This morning this was no longer and option on Spotify only.
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1 Reply

Hey!

 

Thanks for reaching out.

 

Can you let us know if you've already tried to log out > restart your device > log back in? We'd also recommend making sure you have updated the headphones' firmware to the latest version as that often helps with resetting the connection. 

 

It's also a good idea to try a clean reinstall  of the Spotify app to clear any old files that might be causing issues.

 

If that doesn't do it for you, we'll need to know if this happens if you connect your headphones to another device and try playing Spotify.

  

Keep us in the loop here.

ElenaModerator
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