Why is part of an audiobook included with premium but not the whole book?

[ivyl1]

I was listening to a series of books and when I got to the third book I noticed the first part was not included for premium. The thing is, the book is split into 3 parts. Part 1 and 3 are not included in premium but part 2 is. This seems like an error. Is there a way to report that?

[MartinT]

Hey @ivyl1,

Thanks for posting in the Community,

Could we ask you to try with another account on the same devices to check if that changes anything?

It's also a good idea to give these steps a go and run a clean reinstall. This one is more thorough than the usual one.

Let us know how it goes. If by any chance it doesn't help could you send a screenshot or a video recording of the issue so we can investigate further.

Cheers.