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Spotify crashes whenever I try to log in

Spotify crashes whenever I try to log in

After the most recent Spotify iPhone update, whenever I try to login either using Facebook or my user/pass the whole app would crash and take me back to my home screen. I tried everything- deleting and reinstalling the app, resetting my phone, giving it time before I try again. Nothing works. 

 
Has anybody else had this issue? Please advise!
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1 Reply

Hi there! I recommend reaching out directly to Spotify Support. They can be reached through their Twitter Page @SpotifyCares or through the online contact form.

Make sure to check your inbox and junk folder for an email from Spotify. Once you get it, make sure to reply back right away, even if it says it's from a "no-reply" email. This will assign your case to a Spotify rep and you should hear back within 24 hours.

Cheers!



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