£15 a month for premium?! - please help

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£15 a month for premium?! - please help

e_llyn_
Newbie
hi, wondering if anyone could help!! i changed my premium account (the £9.99 one) to the premium account with student discount (£4.99 per month) in september 2016. i checked my bank account the other day and it turns out i've been charged £9.99 every 1st of a month and £4.99 every 15th of a month since september. how do i change this so i only get charged £4.99 per month, and how would i go about getting a refund for the premium account with student discount that i've been paying for as well?
1 Reply

Bittencourt
Rock Star 21
Rock Star 21

Hi @e_llyn_,

 

If the charges occured on different dates, you probably have two accounts. Please check the following link and let me know if it helps:

 

https://support.spotify.com/uk/using_spotify/troubleshooting2/do-i-have-an-additional-account/

 

BittencourtRock Star 21
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