2 different promotions for 2 different accounts

MF18 · 2017-12-11

Hi,

A quick question.. Why am I getting the offer of Eur6.99 for 3 months whilst a family member is getting the Eur 0.99 for 3 months offer and we both live in the same household ?

Thank you

Maxim · 2017-12-11

Hey @MF18,

Maybe they haven't had Premium before but you did 🙂

You can find some more info about the current offers at https://news.spotify.com/us/2017/11/20/spotify-holiday-deals/.

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MF18 · 2017-12-11

We both had premium before 🙂

Maxim · 2017-12-11

Is the family member logged into their Spotify account on the website when seeing the 0.99 offer?

Let me know.

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MF18 · 2017-12-12

Yes, she is logged into her account, why?

Maxim · 2017-12-13

Thanks for letting me know. If you both are definitely logged into your own accounts when visiting https://spotify.com/premium, you should see the deal that's relevant to you.

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