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Accidentaly removed Spotify App on Facebook

Accidentaly removed Spotify App on Facebook

Sorry for my bad english, hope you understand…

 

 

I accidentally removed the spotify app from facebook. Then, spotify logged me out on all my devices (laptop, smartphone)

After this, I signed up again with spotify-facebook, but then I saw that my PLAYLISTS and my PREMIUM-UPGRADE were gone!

Now the following questions:

1. Does the premium-account still run or did it stop automatically?

2. If so, can I regain access to it? If so, how?

3. If not, how can I cancel the premium account, so I can make a new one?

4. Can I still save my playlists?

 

Thanks for your help!

Reply
1 Reply

Hi there,
Welcome at the Spotify Community!

 

I would suggest you to get in touch with Spotify, they should be able to recover your account.

When you've removed Spotify from your Facebook account, the connection between your accounts got lost.

 

To assist you properly, please include the following when contacting Spotify;

    • Date of birth
    • Last 4 digits of credit card (if you’re paying)
    • Facebook account email
    • A little description about what happened

You may get in touch with Spotify via their Twitter page (@SpotifyCares), or by following this link (you won't have to login with this link) to send an e-mail.
If you send an e-mail, please check your inbox (and spam box) to check for their automatic reply. Once you get it, please reply to it immediatly (even if it's from an no-reply e-mail addres) to make sure an Spotify employee will get back to you as soon as possible.

Spotify aims to reply within 24 hours.

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