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Account Hacked

Account Hacked

Random devices keep showing up on my account and taking over listening from my phone or computer. Account was changed from premium to premium family (not by me). I since changed it back. I use login through facebook. have changed facebook password. Please help, spotify is not useable when someone keeps redirecting music to their device. I constantly choose sign out all devices but it keeps happening, even after PW reset.

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Hey @yaka24,

 

I'd recommend taking a look at this support article: https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/.

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