Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Account Hacked

Account Hacked

Hi,

 

I noticed this morning that my account had been hacked and all of my playlists and starred tracks have been changed.

 

I have altered the password now - is there any way to get the playlists back?

 

Thanks,

Chris

Reply
2 Replies


@hadlinho wrote:

Hi,

 

I noticed this morning that my account had been hacked and all of my playlists and starred tracks have been changed.

 

I have altered the password now - is there any way to get the playlists back?

 

Thanks,

Chris


Hi, and welcome to the Spotify community!

 

Please see this post about recovering deleted playlists: http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Deleted-a-Playlist/m-p/180006

 

Also, just for security as the person could still be logged in, please see this link and ask for you to be force logged out of all devices, that way you can be sure the hacker isn't still on your spotify: http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Someone-else-using-your-account-Post...

 

Anthony 🙂

This post was by Taylor - I do not work for Spotify!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
||  Spotify Profile - Taylor   |  Feel free to PM me - Here  ||

Excellent - thanks Anthony

Suggested posts