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Account charged and my premium does not work?

Account charged and my premium does not work?

So I paid for premium and my bank account was charged the 9.99 and my premium is not working? Any one else have this problem? And if so, is there a solution? Is there a way to contact them?
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1 Reply

Hello Cgrobertson,

 

Welcome to the Spotify Community!

You should contact Spotify staff via email at: support@spotify.com or use the Contact Form to sort it out.

 

Hope it helps,

toman95

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