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Hey
This morning i got a message that my spotify account has been deleted (dutch)
I dont know what happened cuz i am a premium member for over 2 years?

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1 Reply

Hey @Jimmydrent,

 

That probably happened because your chosen payment method has rejected/blocked the charge from Spotify. You may be able to get this resolved by reaching out to Spotify Support:


Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

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