Can't log in

[Imogenshaw97]

Everyone I try and log into my account, it says 'Enjoying your trip? To listen abroad for more than 14 days, tell us where you are at Spotify.com' and then doesn't log in. It normally works fine but I've just got a new phone and now it won't work. Can anyone help?

[SergioDavid]

Hey @Imogenshaw97, welcome to the Community!

If you created your account in a different country from where you reside, just update your country setting following these steps.

Keep in mind that this will only work if you're in a country where Spotify is supported.

We hope that helps.