Can't login on my smart phone

[21jf6v8sbrpwaps]

Hi guys,

everytime I login on my phone with the correct email and password it's says ' we re currently experiencing problems.please try again later' . I just downloaded Spotify over the Christmas and have not yet succeeded in it working on my huawei phone.

thanks,

fergal

[Luke]

Hey @21jf6v8sbrpwaps,

Apologies for the late reply, but maybe I can still help 🙂

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!