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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Alice_ab
  • Visitor
  • 172447 Views
  • 186 replies
  • 13 likes
  • Account
    Free
  • 172447 Views
  • 186 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11352 Views
  • 6 replies
  • 11 likes
  • Security
  • 11352 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 515839 Views
  • 986 replies
  • 113 likes
  • Account
  • 515839 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125965 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125965 Views
  • 74 replies
  • 12 likes

facebook login issue

DeviceXiaomi Pocophone F1Operating System Android pie My Question or IssueI just messed up with my facebook and spotify account.1st of all i logged in with my fb account a long time ago, but for some reason i think my main email wasnt connected with ...

  • Newbie
  •  Device Xiaomi Pocophone F1 Operating System  Android pie   My Question or Issue I just messed up with my facebook and spotify account. 1st of all i logged in with my fb account...
  • A_Musicophile
  • Community Legend
  • 2424 Views
  • 1 replies
  • 0 likes
  • Account
  • 2424 Views
  • 1 replies
  • 0 likes

Stream from multiple devices at the same time with Family Premium.

The issue I want to resolve is that when I am at work listenging on my PC and someone at home says Alexa play _______ on spotify, it no longer can listen at work. So the question is:1. If I upgrade to premium can I listen at work while someoen at hom...

  • Newbie
  • The issue I want to resolve is that when I am at work listenging on my PC and someone at home says Alexa play _______ on spotify, it no longer can listen at work.  So the question is: 1. If I ...
  • KSBGAMING
  • Music Fan
  • 1008 Views
  • 2 replies
  • 0 likes
  • Premium
  • 1008 Views
  • 2 replies
  • 0 likes

Superuser Contribution Access to Spotify account after deleting Facebook

PlanPremiumCountryCzech Republic My Question or IssueHi! In the wake of this year's privacy scandals, I'm seriously considering deleting my Facebook account and erasing all my data in accordance with EU's GDPR citizen rights, as I no longer trust the...

  • Newbie
  • Plan Premium Country Czech Republic   My Question or Issue Hi!   In the wake of this year's privacy scandals, I'm seriously considering deleting my Facebook account and erasing all ...
  • Peter
  • Spotify Legend
  • 10645 Views
  • 14 replies
  • 80 likes
  • Account
    Premium
  • 10645 Views
  • 14 replies
  • 80 likes

Solved!! Duplicate Artist (Spotify for Artists)

Hello,I'm an artist on Spotify as 'Seventh Sea', when I search for myself on Spotify or when I have look at my releases after logging in, I find two names under which my releases have been split. I'm sure there's not another 'Seventh Sea' since all t...

  • Newbie
  • Hello, I'm an artist on Spotify as 'Seventh Sea', when I search for myself on Spotify or when I have look at my releases after logging in, I find two names under which my releases have been split....
  • Maxim
  • Spotify Star
  • 9552 Views
  • 1 replies
  • 1 likes
  • Account
  • 9552 Views
  • 1 replies
  • 1 likes

Solved!! Name

I have connected my spotify to my facebook, and it still havent updated my full name to my account. It's been months as well. Any solution for that?

  • Casual Listener
  • I have connected my spotify to my facebook, and it still havent updated my full name to my account. It's been months as well. Any solution for that? 
  • Billy-J
  • Spotify Star
  • 485 Views
  • 1 replies
  • 0 likes
  • Other
  • 485 Views
  • 1 replies
  • 0 likes

Can I set separate passwords for Spotify and Hulu?

PlanPremium for StudentsCountry USADeviceAnyOperating SystemAny My Question or IssueI had Hulu before I added Spotify. Now that the two are merged into one subscription, I'm hoping I can control the logins (not the billing) separately. My Hulu accoun...

  • Newbie
  • Plan Premium for Students Country  USA Device Any Operating System Any   My Question or Issue I had Hulu before I added Spotify. Now that the two are merged into one subscription,...
  • Billy-J
  • Spotify Star
  • 1344 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 1344 Views
  • 1 replies
  • 0 likes

Unfollowed artists are still in my artist list

I've unfollowed a few artists, yet they remain in my library. I've had this problem on all my devices. I've refollowed and unfollowed, made sure that there weren't any of their songs saved, and even cleared the cache multiple times.Any idea how to fi...

  • Regular
  • I've unfollowed a few artists, yet they remain in my library. I've had this problem on all my devices. I've refollowed and unfollowed, made sure that there weren't any of their songs saved, and even ...
  • Pufpygotfly
  • Regular
  • 710 Views
  • 4 replies
  • 0 likes
  • Account
  • 710 Views
  • 4 replies
  • 0 likes

Superuser Contribution Country settings and emails

Plan: PremiumCountryUS (current location), Singapore for account My Question or Issue Hi, I have been using Spotify in NYC, and I just realized that there are presale codes available via email for events / concerts and i can opt in to it via my accou...

  • Newbie
  • Plan:  Premium Country US (current location), Singapore for account    My Question or Issue  Hi, I have been using Spotify in NYC, and I just realized that there are presale...
  • Guido
  • Spotify Legend
  • 384 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 384 Views
  • 1 replies
  • 0 likes

Songs not playing

PlanFreeCountry UKDevicePCOperating SystemWindows 8 My Question or Issue I opened spotify and realised that it had removed EVERY song from my playlists and wont let me listen to anything. Every song is greyed out and wont play. It seems that it is on...

  • Newbie
  • Plan Free Country  UK Device PC Operating System Windows 8   My Question or Issue  I opened spotify and realised that it had removed EVERY song from my playlists and wont let...
  • kmbrly
  • Casual Listener
  • 528 Views
  • 3 replies
  • 1 likes
  • Account
  • 528 Views
  • 3 replies
  • 1 likes

Superuser Contribution Can't login on Desktop

Recently, about a week ago I created a new Spotify account because this account was made with Facebook and I don't want to have a Facebook based account anymore. I made my new account Premium while I was at the bus stop on my way home. When I got hom...

  • Casual Listener
  • Recently, about a week ago I created a new Spotify account because this account was made with Facebook and I don't want to have a Facebook based account anymore.    I made my new account ...
  • DihydroMonox
  • Casual Listener
  • 537 Views
  • 2 replies
  • 0 likes
  • Login
    Subscription
  • 537 Views
  • 2 replies
  • 0 likes

Can't login desktop

PlanFree CountryKorea DeviceDestop Operating SystemWindows 10 My Question or IssueHi, I created an account in the US and I am currently in the Korea.I can't log-in desktop and got the 408 error but can log-in to website. I tried change location but n...

  • Visitor
  • Plan Free   Country Korea   Device Destop   Operating System Windows 10   My Question or Issue Hi, I created an account in the US and I am currently in the Korea. I ...
  • Billy-J
  • Spotify Star
  • 382 Views
  • 1 replies
  • 0 likes
  • Login
  • 382 Views
  • 1 replies
  • 0 likes

Give access to followers but not to non followers?

My Question or Issue I want people that follows us on FB to get access to our playlists here on Spotify. Is that possible? Or how can i do this? In a similar way?Non followers shall not get access.

  • Newbie
  •     My Question or Issue  I want people that follows us on FB to get access to our playlists here on Spotify.  Is that possible?  Or how can i do this? In a similar way?...
  • schafaad
  • Newbie
  • 392 Views
  • 2 replies
  • 0 likes
  • Account
  • 392 Views
  • 2 replies
  • 0 likes

Remove account

I would like to remove my spotify account on the accountname taiizI no longer use this account. Thanks

  • Visitor
  •     I would like to remove my spotify account on the accountname taiiz I no longer use this account. Thanks 
  • Billy-J
  • Spotify Star
  • 677 Views
  • 4 replies
  • 0 likes
  • Account
  • 677 Views
  • 4 replies
  • 0 likes

noone can find me

Hello yall.So, i setup a new spotify account under my new email/new phone and i cant find myself from my old account/phone (or any other i presume). my new username is "mjmseitif" and it does not pop up under search for some reason? So i cant be foun...

  • Casual Listener
  • Hello yall. So, i setup a new spotify account under my new email/new phone and i cant find myself from my old account/phone (or any other i presume).   my new username is "mjmseitif" and it d...
  • Noah
  • Spotify Star
  • 1634 Views
  • 3 replies
  • 1 likes
  • Account
  • 1634 Views
  • 3 replies
  • 1 likes

Suspicious activity on my account or bug?

I have a Spotify family premium account, and today, I was using Spotify as I usually do. However, when I was browsing playlists suddenly my session got terminated and I got logged out, and I could not login using my password. I managed to quickly cha...

  • Regular
  •   I have a Spotify family premium account, and today, I was using Spotify as I usually do. However, when I was browsing playlists suddenly my session got terminated and I got logged out, and I ...
  • Mantisentil
  • Community Legend
  • 627 Views
  • 1 replies
  • 0 likes
  • Account
  • 627 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am unable to play new Ariana Grande songs

Hi everyone! I have been trying to play Ariana Grande's Sweetener and thank u next album, but it always says spotify is unable to play this right now. I am unable to listen on my iPhone 8 or MacBook Air which is very frustrating. I just want my Arian...

  • Newbie
  • Hi everyone! I have been trying to play Ariana Grande's Sweetener and thank u next album, but it always says spotify is unable to play this right now. I am unable to listen on my iPhone 8 or MacBook ...
  • mathiaseirik
  • Music Fan
  • 3350 Views
  • 1 replies
  • 4 likes
  • Other
  • 3350 Views
  • 1 replies
  • 4 likes

Solved!! Lost access to e-mail address

PlanPremiumCountry Germany My Question or IssueI don't have access to the e-mail address I registered with anymore and forgot my spotify password. But I qualified for students discount using Unidays(with another e-mail address). Is there a way to cha...

  • Casual Listener
  • Plan Premium Country  Germany   My Question or Issue I don't have access to the e-mail address I registered with anymore and forgot my spotify password. But I qualified for stude...
  • Mantisentil
  • Community Legend
  • 1128 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1128 Views
  • 3 replies
  • 0 likes

Superuser Contribution Changing my country

PlanPremiumCountryNL DeviceWindows DesktopOperating SystemWin 10 My Question or Issue Dear All, Having used spotify free for a while, I decided to go addfree and become a premium user. While using the free plan, I had my country set to DK because tha...

  • Music Fan
  • Plan Premium Country NL  Device Windows Desktop Operating System Win 10   My Question or Issue   Dear All,  Having used spotify free for a while, I decided to go add...
  • Carlos_Sanchez
  • Music Fan
  • 1993 Views
  • 10 replies
  • 0 likes
  • Account
  • 1993 Views
  • 10 replies
  • 0 likes

Uppercase issue e-mail

Operating SystemWindows 10, Firefox 65 My Question or Issue I try to edit my profile, but I can't. I always get the error :Email address already in use (But I'm not trying to edit it)I think it's because Spotify stored my e-mail address with a upperc...

  • Casual Listener
  • Operating System Windows 10, Firefox 65   My Question or Issue  I try to edit my profile, but I can't. I always get the error : Email address already in use (But I'm not trying to edit...
  • Mantisentil
  • Community Legend
  • 547 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 547 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify isnt working at all for me.

PlanPremiumCountry United statesDevicePCOperating SystemWindows 10 My Question or IssueWhen ever I would try to add a song to my favourites it would not work and just show black album art when I tried to listen to it and I just completely uninstalled...

  • Regular
  •   Plan Premium Country  United states Device PC Operating System Windows 10   My Question or Issue When ever I would try to add a song to my favourites it would not work and...
  • Peter
  • Spotify Legend
  • 2123 Views
  • 12 replies
  • 1 likes
  • Account
    Premium
  • 2123 Views
  • 12 replies
  • 1 likes