Cancel my account

[KsthygalHER]

So I have a free trial with Capitol One Credit Card and I want to cancel. Impossible to get on site. Please help me!!!! I already tried thru Capitol One. They keep directing me back to your website which never works!!!!!

[JuanCamilo]

Hey @KsthygalHER and welcome to the Spotify community!

You should be able to cancel your subscription by following these steps. If you're still having trouble after trying the steps listed there, we recommend that you contact us via email here or through our official social media channels in Facebook or Twitter.

This way, we'll be able to take a closer look at your account and see what happened there.

Let us know how it goes and if you have any other questions.