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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4133 Views
  • 0 replies
  • 9 likes
  • Security
  • 4133 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462577 Views
  • 974 replies
  • 110 likes
  • Account
  • 462577 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204683 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204683 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112673 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112673 Views
  • 72 replies
  • 12 likes

Cant login

I am currently on holiday and I had to make another account due to being abroad 14 days. However this thing appeared today and it doesn't let me make a new account, can anyone help me?

  • Newbie
  • I am currently on holiday and I had to make another account due to being abroad 14 days. However this thing appeared today and it doesn't let me make a new account, can anyone help me?
  • Maxim
  • Spotify Star
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

New iphone won't recognise my premium subscription

I have just got a new iphone and when I log in through Facebook or username/password, it tells me I am on free subscription, not premium. I was already billed for premium this month.

  • Newbie
  • I have just got a new iphone and when I log in through Facebook or username/password, it tells me I am on free subscription, not premium. I was already billed for premium this month.
  • Maxim
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Different country?

Wonder if you can advise? I have just purchased the family membership and sent out the invitations to my wife and daughters. All in the same house and same country (UK). I then set up an account for my wife and accepted the invitation with the code b...

  • Newbie
  • Wonder if you can advise? I have just purchased the family membership and sent out the invitations to my wife and daughters. All in the same house and same country (UK).   I then set up an acc...
  • stridify
  • Newbie
  • 289 Views
  • 2 replies
  • 0 likes
  • 289 Views
  • 2 replies
  • 0 likes

Spotify Account registered with Wrong Country and cannot be changed

My Spotify Account is registered with the wrong Country and cannot be changed via editing my Profile I suspect this happened because I first signed up (with a Facebook Login) whilst on vacation in Republic of Ireland. When I go to edit my Profile and...

  • Regular
  • My Spotify Account is registered with the wrong Country and cannot be changed via editing my Profile   I suspect this happened because I first signed up (with a Facebook Login) whilst on vac...
  • Sjasam
  • Newbie
  • 1799 Views
  • 20 replies
  • 6 likes
  • Account
  • 1799 Views
  • 20 replies
  • 6 likes

Não consigo renovar a minha assinatura premium

Não tenho conseguido renovar a minha assinatura premiam do Spotify, já tentei pelo cartão de crédito, e em ambos os casos, aparece a mensagem de erro no caso do cartão de que ele não está num bom dia (sendo que tem limite) e no caso do boleto informa...

  • Newbie
  • Não tenho conseguido renovar a minha assinatura premiam do Spotify, já tentei pelo cartão de crédito, e em ambos os casos, aparece a mensagem de erro no caso do cartão de que ele não está num bom dia...
  • Bittencourt
  • Spotify Star
  • 5449 Views
  • 6 replies
  • 1 likes
  • 5449 Views
  • 6 replies
  • 1 likes

Superuser Contribution Can't log into Spotify with my email

I have spent the majority of the day trying to log into my Spotify account. I have tried three separate accounts with no success. I am totally irritated! At this point I want to delete all three accounts! How in the heck can I log into these accounts...

  • Newbie
  • I have spent the majority of the day trying to log into my Spotify account. I have tried three separate accounts with no success. I am totally irritated! At this point I want to delete all three acco...
  • JulianA_Bogota
  • Roadie
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changed email on Facebook but did not change on Spotify.

I am have gone through the process of changing my email address on my Facebook account but it has not updated to Spotify, no matter how many times I have tried. Is there a solution for this so that I can recieve emails about my account? Thank you.

  • Newbie
  • I am have gone through the process of changing my email address on my Facebook account but it has not updated to Spotify, no matter how many times I have tried. Is there a solution for this so that I...
  • JulianA_Bogota
  • Roadie
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mi música se añade a otro artista con mismo nombre

Buenas, Al intentar crear mi perfil de artista he observado que mi único tema por el momento "Juno - Raptor" se ha añadido a la lista de otro artista que tiene el mismo nombre. ¿Cómo podría solucionarlo para así poder crear mi perfil de artista? Grac...

  • Newbie
  • Buenas,   Al intentar crear mi perfil de artista he observado que mi único tema por el momento "Juno - Raptor"  se ha añadido a la lista de otro artista que tiene el mismo nombre.  ...
  • JulianA_Bogota
  • Roadie
  • 3261 Views
  • 1 replies
  • 0 likes
  • 3261 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Your spotify is being used somewhere else"

This started out 1 week ago, last friday, and i instantly changed the password when i got the message. But now it still keeps coming up every time i connect to the internet, how would i go about fixing this?

  • Visitor
  • This started out 1 week ago, last friday, and i instantly changed the password when i got the message. But now it still keeps coming up every time i connect to the internet, how would i go about fixi...
  • JulianA_Bogota
  • Roadie
  • 194 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deactivated Facebook now I have no playlists- help!?

Deactivated Facebook and the next time I opened up the app on my mac or iPhone I have nothing saved- nonplaylists nothing.What can I do the retrieve without logging back into Facebook? I really don't to deactivate the account if I can help it.Thanks

  • Newbie
  • Deactivated Facebook and the next time I opened up the app on my mac or iPhone I have nothing saved- nonplaylists nothing. What can I do the retrieve without logging back into Facebook? I really d...
  • JulianA_Bogota
  • Roadie
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant Login to my premium account

Need help asap know my username but not password. account is with a old email I can't use anymore need help!! paying for an account I can't use now

  • Casual Listener
  • Need help asap know my username but not password. account is with a old email I can't use anymore need help!! paying for an account I can't use now
  • JulianA_Bogota
  • Roadie
  • 192 Views
  • 1 replies
  • 0 likes
  • Login
  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscription

I've been paying for premium for quite some time and now it says I'm only using the free version. I checked in the App Store and it says that I have paid for this month up until 26 August 2017!!! So now I don't have any of my music available offline ...

  • Newbie
  • I've been paying for premium for quite some time and now it says I'm only using the free version. I checked in the App Store and it says that I have paid for this month up until 26 August 2017!!! So ...
  • JulianA_Bogota
  • Roadie
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Won't let me login on IPhone

My Spotify account is connected to my facebook. The app does not work when i try to connect through facebook. It goes through all the steps of logging in through facebook and confirming Spotify, however, when it is done doing that it kicks me back to...

  • Newbie
  • My Spotify account is connected to my facebook. The app does not work when i try to connect through facebook. It goes through all the steps of logging in through facebook and confirming Spotify, howe...
  • osornios
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • Premium
    Security
  • 199 Views
  • 1 replies
  • 0 likes

Not my email

So here is my problem, some time ago I lost a playlist, but I do not know why and today I went to the overview of my account and I realized that it was not Not my e-mail, I do not know this e-mail, help me (By the way Sorry for my English I'm French ...

  • Newbie
  • So here is my problem, some time ago I lost a playlist, but I do not know why and today I went to the overview of my account and I realized that it was not Not my e-mail, I do not know this e-mail, h...
  • osornios
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Solved!! Account Hijacked

Hi, Last night I got an email telling me my email has been changed and that if I didnt initiate this, I should send an email immediatly to Spotify at account-details-changed@spotify.com. Which I did. My password has also been changed.I could however ...

  • Music Fan
  • Hi,  Last night I got an email telling me my email has been changed and that if I didnt initiate this, I should send an email immediatly to Spotify at  account-details-changed@spotify...
  • osornios
  • Spotify Star
  • 404 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Other
    Premium
    Security
  • 404 Views
  • 1 replies
  • 1 likes

SPOTIFY PREMIUM NOT WORKING

Ive tried to long on with username and it wont let me. Says my subscription was activated yesterday but its still not working. I sighned up using facebook also.

  • Newbie
  • Ive tried to long on with username and it wont let me. Says my subscription was activated yesterday but its still not working. I sighned up using facebook also.
  • osornios
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Not letting me log in

I signed out of spotify and when I logged back in it told me that I had to be online to log in. I assume it's because I had spotify set to offline before I signed out. But I can't change it to online without signing in. Please help!

  • Newbie
  • I signed out of spotify and when I logged back in it told me that I had to be online to log in. I assume it's because I had spotify set to offline before I signed out. But I can't change it to online...
  • osornios
  • Spotify Star
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Spotify music downloading issue

Everytime I download my music it seems to reset and my music is no longer downloaded. I have premium so unsure why this is happening

  • Casual Listener
  • Everytime I download my music it seems to reset and my music is no longer downloaded. I have premium so unsure why this is happening
  • osornios
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • Account
  • 174 Views
  • 1 replies
  • 0 likes

Cuenta clausurada

Hace unos meses he tenido que renovar el método de pago debido a que nuestra vieja tarjeta había sido robada. Al registrar la nueva tarjeta, por 4 meses spotify anduvo a la perfección con la nueva tarjeta, pero el día de ayer me han clausurado la cue...

  • Newbie
  • Hace unos meses he tenido que renovar el método de pago debido a que nuestra vieja tarjeta había sido robada. Al registrar la nueva tarjeta, por 4 meses spotify anduvo a la perfección con la nueva ta...
  • osornios
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Adding my phone to my proflle

I go to my account profile, add the phone type, phone number and provider My pw field then becomes available for entry. I enter it. Then I hit save. It comes back and tells me, "Sorry that Email address is already taken." ???? **bleep**???

  • Newbie
  • I go to my account profile, add the phone type, phone number and provider   My pw field then becomes available for entry.  I enter it.   Then I hit save.   It comes back and...
  • osornios
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes