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Cant buy 3for1 with giftcard

Cant buy 3for1 with giftcard

i want to buy 3for1 premium with a 10€ giftcard but when i enter the code it says that the code doesnt fit with the product i chose (eg premium code for spotify unlimited) but it is a premium code and a premium product. so why cant i buy it?

1 Reply

Hey! Welcome to the community 🙂

Unfortunately despite the option being on the offer page for some reason, the 3-1 offer is only valid when setting up a recurring monthly subscription using a credit/debit card or PayPal, not with gift cards. If you purchased a gift card expecting to be able to redeem this offer, get in touch with the customer services team directly using the online contact form and they will be able to assist you further.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Alternatively, if you prefer support via Twitter, please tweet @SpotifyCares.

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