Verify your Premium Family/Duo address

[Peter]

The plan’s manager (the person who signs up for Premium Family or Duo) needs to enter their address at signup.

After receiving an invite to join the plan, each plan member then has to enter the exact same address to be added to the plan.

FAQ

Q: How can I check the address I’ve registered on my Premium Family/Duo account?

A: If you’re the manager of a Family or Duo plan, you can view and update the address you registered from the following links:
- Family

- Duo

If you’re a member of the plan, you won’t be able to see the address. You can reach out to the manager of your plan for assistance.

Q: Can I change the address registered on my Premium Family/Duo account?

A: If you move, or the wrong details were entered at signup, the plan’s manager can change the address from the following links:
- Family

- Duo

Q: What to do if my address is not listed? 

A: If your address doesn't autocomplete, enter the entire address, then select Find.

If you still can’t find it, select your building, street name, or a close public space or building. Just don't use someone else's address.

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