When upgrading to Family Premium I put in the wrong home address for my family to fill out, and now I can not find where I can change it to the correct one. How can i fix this? :) Grateful for any help!
Solved! Go to Solution.
Unfortunately that's not possible. The only way to change your home address once you have confirmed it to the Family plan is to contact the Spotify support by clicking the link below:
Have any further questions for the Family plan. Just click here
Problem solved? Please "Accept as solution"
Well, I have cancelled my family and premium membership. Switched to Deezer, equally enjoyable, acutally has more music.
You guys at Spotify are really brainless, thinking that everybody is a crook who tries to make other people members through your family plan.
This whole thing is a cruel joke, a blatant taunt meant to intentionally mock any customer.
I can't change or even view my data.
That's not only an absolutely braindead idea. To put it simply: That's definitely not legal in Europe.
My family, which keeps entering the same address as I guess I have entered (probably have a typo in it), keeps being locked out of the premium family membership. After being kicked out a month ago, when I added my brother, who finally got a Spotify account, and suddenly had to provide an address. After two years or so of no problems at all. (And no need to provide an address!)
Also this ignorant and purely stupid system claims that a family always has the same address. Like... no child moved out... ever. If my brother was living in his own apartment, he'd obviously stop being part of my family instantaneously.
Sorry (not really), but how f*cked in the head do you need to be to create a concept like this? I can't find words to describe this idiocy.
I've been with Spotify quite from it's start.
Definitely moving to Deezer now.