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Changed from unlimited to free and can't login since then

Changed from unlimited to free and can't login since then

Hello!

I had an unlimited account which changed to free on july 12th-13th. I plan to use spotify free for the next 6-7 months as I won't have much free time.

 

Since july 13th, whenever I log in, I get a message that I can only work offline because my location does not match the one in my profile. I live in Spain, I am in Spain and my profile is set to Spain.

 

I've uninstalled and reinstalled spotify (although it is not a software problem) and ensured that spotify is not protected by a firewall or any other means of internet control.

Could you help me solve this problem?

 

Thank you very much,

 

José Diogo

Reply
1 Reply

Just wondering, does this page show your country code as ES?
http://www.maxmind.com/en/locate_my_ip

Peter
Spotify Community Mentor and Troubleshooter

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