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Changed my Password and now can't login on Samsung Media Center

Changed my Password and now can't login on Samsung Media Center

I had Spotify working on my Samsung Media Center but I've just changed my password and now it won't work any more. The first time I tried to open Spotify, it gave me a message saying wrong username or password, please contact Spotify. There was no way to enter the new password. The second time I tried it didn't give me any message at all. Now it just gets to a black screen with the Spotify logo and stays there. There are no options to choose at all, just the screen with the logo.

 

I have a Samsung HT-F550W. I've tried the obvious things like going to My Account on my computer and choosing to log out of all devices, and restarting the media center.

 

I login with a username and password, not with Facebook.

 

How can I enter my new password on the Samsung media player?

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1 Reply

Hey there @pixiet1, welcome to the community!

 

Can you try uninstalling then reinstalling Spotify to see if that helps?

Steps to uninstall: 

Screenshot 2015-08-03 at 6.49.08 AM.png

Steps to install Spotify:

Screenshot 2015-08-03 at 6.49.23 AM.png

If your case is resolved, please click the 'Accept as Solution' button and add your kudos!

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