Announcements

Changing the email delivery date on a gift subscription

Changing the email delivery date on a gift subscription

Lockandquay
I had entered a delivery date for a gift subscription that I now need to change.
How can I have this changed before it's too late?!
Reply
1 Reply

Maxim

Hey @Lockandquay,

 

Unfortunately it's not possible to change the delivery date. You could reach out to Spotify Support so they can refund the payment and you then can buy another gift card. The person you sent the Gift Card to will receive an email on both dates, which can be a bit confusing because they would only be getting one eCard:

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Env: prod