Charged but no Subscription

[02108wei]

I used my card for the current on going promo ; the 3 months premium. It was charged but did not receive the premuium. There is no customer service as far as I can tell, so how to get it reimbursed?

[crematedman · Accepted solution]

@02108wei hey there, we've been getting this one a fair bit of late,

the quickest way to contact spotify directly is via here or @SpotifyCares on Facebook or Twitter.

if you let them know as much as you can about your problem they can have a look on their end and sort this out ASAP ^-^

hope you get a speedy resolution and let me know if you need help with anything else!