Don't use my account but always have 0 Minutes lef...

ggjsmith · 2013-07-26

Everytime i login to Spotify (once every few months), i can never play any music as it always says i have 0 minutes left, but I never use it! Something is wrong with my account.

Joe · 2013-07-26

What happens if you try playing a track? Does the web player work for you?

08sthlm · 2013-07-26

I have the same problem i use it like 2 hours per month at the most.

It occurs on the linux preview, if i play a song on the webplayer then it works fine.

But i don't belive that being a linux client is the cause of the problem.

ggjsmith · 2013-07-31

When i try to play a track it says i have run out of minutes, but the web player works fine and lets me play any tracks I want.

Joe · 2013-07-31

I keep seeing this. All I can suggest is to restart the desktop client and it should catch up eventually. You could do a clean reinstall but that seems a bit extreme for something like this 😞

ggjsmith · 2013-07-31

Thanks so much for your help, I will try restarting, if not then perhaps a fresh install will work. Thanks again!

rickdesantis · 2013-09-22

I'd like to bump this issue up: it is really annoying.

Please, let us know anything, or at least add something to check the time left. I'm pretty sure that I'm not using all the free time, but if I am, I'd like to know it before reaching the 0 min threshold.

The web player doesn't have that same problem, so that could be seen as a solution, I guess... Still, I want to use my media keys on my Mac, so this isn't enough.

Riccardo

rickdesantis · 2013-09-22

And yes, I've tried removing completely Spotify (with all the cache and the other hidden files), but it didn't work.

jimbobfeelie · 2013-09-25

+1 for bump, I haven't been on my acccount in well over a month, have since moved to Linux and installed the preview. Looks great btw. It will let me play one track upon starting the client and then it says 0 minutes and won't allow anymore, I'm thinking a bug in the Linux preview. My facebook activity log also confirms that I haven't accessed 10 hours of music within even the last 2 months prob more.

jimbobfeelie · 2013-09-25

UPDATE!! Ok so I logged into the web player usng facebook while still logged in and running on linux, played a few tracks on the web player. Then logged out. Closed and reopened SPotify Linux (at first it gave me a message about track not being available in my country) dismissed that and tried to play a few songs, 0 minutes problem is gone 🙂 Dunno if this was a fluke or some syncing thing, anyway if you are still having problems try that

Help categories

Account & Payment

Using Spotify

Listen Everywhere