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Email Newsletter unsubscribe not working

Solved!

Email Newsletter unsubscribe not working

I've unsubscribed from the email newsletter dozens of times over the past several months and I STILL RECEIVE THE EMAILS ABOUT MUSIC I DON'T CARE ABOUT.

 

Sorry, can someone please take a look and really delete my email address from the list?

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Accepted Solutions
Marked as solution

I suggest you contact support so they can help you get rid of the emails

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

4 Replies
Marked as solution

I suggest you contact support so they can help you get rid of the emails

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thanks, that's what I was looking for

You're welcome

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hi All.  This unsubscribe button in the following email continues to not work.  I don't want to go much further to troubleshoot, so in the meantime, I will report it as spam – just here to give a heads up.  Thanks!

Screenshot 2015-09-08 12.07.13.png

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