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Family premium problem

Family premium problem

I'm living in Denmark with my bro and sis but my debit card is from Bulgaria since I come from there. I bought spotify premium for family with it and now it is locked to BG. I changed the payment method to a Danish debit card but the changes will take effect after a month. 
Please change my location to Denmark, because my brother and sister can't access premium. Their accounts are in Denmark and so was mine before I made the purchase with the Bulgarian card.

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4 Replies

Hey @krasorias,

 

If you've updated your payment method to a Danish payment method, your country setting will be updated at the next payment date. Unfortunately, there's no way to speed this up.

MaximSpotify Star
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Can't spotify employees do something about it?...............
This is so unpleasant..... I just paid for nothing. I didn't know that using a card from another country is going to change my location.... God darn.............

I just realized the pricing is different in different countries. That's why they made it that way. So now when my country is Bulgaria, will I be able to share my spotify premium for family with my parents in Bulgaria?

Unfortunately not.

 

To invite someone to your Premium for Family subscription, they must:

  • Reside at the same physical address as you.
  • Be a Free user, or a Premium user who purchased their Premium directly from Spotify.
MaximSpotify Star
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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