Gone account and Facebok connect problem

[croopek]

Hello

I reconnected my old account with Facebook.

Now I bought premium on new one and I can`t connect facebook to it. It just shows me blank page with OK in left up corner and that`s all. Nothing happens.

How can I fix it?

Also I had first account created by Facebook. After few months I have disconnected it with facebook, and now this account is gone.

I can login using facebook email, it shows me I can`t use @ sign in login, nothing work. I wrote to support buy haven`t received a single answer.

what can i do with this 2 problems

[MattSuda]

I have forwarded your post to the support team at Spotify. Hopefully someone will be in contact soon.

If you have a case number from support, please post it here. (8 digit number)

Thanks for your patience.

[DominiqueVidmar]

Glad to see someone else is having this issue. I've been trying to connect FB to Spotify all day. Thought I was doing something wrong. Please post answer from Spotify if you get one.

Thanks

[MattSuda]

@DominiqueVidmar 

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.