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Help!

Help!

I'm trying to reset my password, once clicking done (via phone) the next page tells me 'sorry your form has expired. please try again'. I have reloaded the app, tried resetting multiple times (every time with a new link) and no joy, what am I missing here - arrrrgggg 👎
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3 Replies

Hi, welcome to the Spotify Community!


That's not good.

 

Could you try clearing your browser cookies/cache or try a different browser to see if that helps?

 

Let me know if this was usefull, and if so, please click on the "Accept as Solution" button to help other customers with the same issue.
Currently, I may not be a Spotify employee...
"but someday I'll be Saturday Night!"
😉

Thanks tried this, no joy 😕

Do you have another internet browser? If so, please try again on that one.

 

You may also try these links too : 
https://www.spotify.com/password-change/
https://www.spotify.com/password-reset/

Let me know if this was usefull, and if so, please click on the "Accept as Solution" button to help other customers with the same issue.
Currently, I may not be a Spotify employee...
"but someday I'll be Saturday Night!"
😉

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