I can't log in?

[mayaaaa]

Spotify won't let me log in - but it's not about my username and password. Instead, when I try to log in I get a popup saying "Login failed - You can only use Spotify abroad for 14 days." I'm so confused about what this means? I haven't been abroad and my phone is on local settings, and I rarely use data to listen to Spotify even though I do not have a premium account. 

If anyone has any answers to this I'd feel blessed! I miss my music!

[reactreality101]

Hi! 

When Spotify says that "You can only use Spotify abroad for 14 days", it means that you can only use a Free Spotify account in a different country for 14 days. 

If you have moved or changed your country settings, you can only use Spotify for free at a maximum of 14 days, due to licensing reasons.

I would suggest creating a new account in the country you are living in, so you can have free music for whenever.

You can also upgrade to Premium to listen anywhere for as long as you want without having to change country settings. 

I hope this makes sense and you can get back to your music! Bye!!

[mayaaaa]

hello - thank you for the advice! it's just that i haven't been using it in
a different country.. i haven't left my country at all since making my
account, so I'm just super confused 😞 but I will probably just make a new
account, yeah.