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I was paying for Spotify Premium.. After 4 months of use I can't access my music?

I was paying for Spotify Premium.. After 4 months of use I can't access my music?

My card that I pay with expired, so I updated my payment details & all of a sudden my spotify has downgraded to Spotify Free even though I usually pay £5.00 (with my student discount) each month for Spotify Premium & I can't access my music now? Help!

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1 Reply

Hey there, it looks like you're back on Premium now, but if you're having problems with that NUS discount, get in touch here and one of our payments team will get back to you as soon as they can.

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For common support questions, see support.spotify.com.
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