Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Issues Logging in with Premium Account / No access at alll

Issues Logging in with Premium Account / No access at alll

I've reached an impass with my spotify premium main account. Apparently its synched to my facebook account which has been deleted. According to spotify instructions they request i reactivate it, but facebook is not allowing me to reactivate that account for some reason. Since i cant access my account i cant cancel my premium subscription onto this new account and since spotify has no CS number i cant call them to request to cancel my premium. So im stuck paying for a premium account i cant access due to two companies having no CS number to simplify the process. 

 

TLDR: Assistance either granting access to my old account or cancelling my old spotify premium.

Reply
0 Replies

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random