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Just upgraded to premium, not getting two months in my account...

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Just upgraded to premium, not getting two months in my account...

Hi there all,

 

I just upgraded my spotify account to Premium. But when I look in my account section of the website it says that I got one month of Spotify Premium. There is a campaign thing going on right now, that you get two months free.. So can you guys tell me why i didn't get my two months?

 

Note: I paid with a gift card.

 

Thanks already,

 

Dennis

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Marked as solution

Unfortunately the 3-1 promotion is only open to new customers setting up a recurring monthly subscriptions. Gift cards can't be used in conjunction with any offer I'm afraid.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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5 Replies
Marked as solution

Unfortunately the 3-1 promotion is only open to new customers setting up a recurring monthly subscriptions. Gift cards can't be used in conjunction with any offer I'm afraid.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

I am a new subsscriber with a recurrent monthly subscription, How can i redeem my two months free subscription? Thx

That promotion finshed on 15 June. New subscribers can sign up for the 30 day Premium trial as long as they haven't had a free trial before.

I am subsscriber with a recurrent monthly subscription, How can i redeem my two months free subscription? I pay buy my phone

Please read the post above yours, thanks.

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