Lost Premium Trial Time

[mllopes2006]

I have just started the 30 days trial premium for my account but after that I thought in going to the family plan because my kid also wanted, however after I signed up for the family plan I was immediately billed for it loosing the 30 days I had from previous trial, I thought I wouldn't be billed until the 30 days trial ended

[Alejandar]

Hey @mllopes2006, welcome to the Spotify Community!

In this case, we recommend you to reach out to us via email, Facebook or Twitter, so we can take a closer look at your account and see what happened there.

Let us know how it goes and if you have any other questions.

Have a great day 🙂