Lost playlists

[user-removed]

Spotify premium was charged to my expired card, and when I updated my payment information and logged back into spotify, my playlists were gone. HELP

[Mattosaurus]

Hey there!

Try looking at this link, where you can recover deleted playlists. 

If they aren't there let me know and we can figure something else out. 

Cheers!

Matt

[user-removed]

Like the previous person I updated my payment (after my credit card was canceled due to fraudulent activity) and all my playlists were gone.  What was left was 4 playlists that had a fraction of the music I had on the other playlists.  I followed your link and it said I had no deleted playlists.  Where are they?  

[joelisonline]

I believe I also have this issue. 

Possible duplication of an account (not 100%) FB & email, and when I try to log into either all my playlists have gone 😞

this issues started when i was in spotfiy for mac. It basically kept bugging me to set up a premium. it didn't seem to recognise my existing premium. Now no matter which device or account I login via I cannot get to my playlists. DOUBLE HELP 

[joelisonline]

ok - quick update

one place I didn't try logging in was online....via browser player

so I just tried and you guessed it - there are my playlists!

So it's cool knowing they haven't been blown away - but not cool that I cannot see on mac or my S7

So still need help, but I'll dial down the double help to just single...thanks all

[joelisonline]

sorry for all the posts - just 1 last thing - have tried recover playlists.

Not an option - I think because technically they do not need recovering...they are just not being recognised in my spotify applications. But can see them if I sign in online

thanks

[joelisonline]

solved :} logged in as my user id, not email, and that pulled back all my old playlists!!!

Sorry for all the posts!

[user-removed]

Joe - you were right.  They had two accounts listed on my email.  So now they are charging me for two accounts.  I plan to quit promptly.  You shouldn't have to worry about multiple accounts and shouldn't be charged more than once.  I will warn all that I know about using spotify, especially now that other, better options exist. Thanks for your help.