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Mad about this

Mad about this

I need to know what and how I got charged for the family plan when I wanted the premium and how can I call the company
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2 Replies

Hey @Lasandracurlett,

 

You should fill out the contact form, and someone from Spotify will be happy to help you within 24 hrs. Don't forget to check your spam folder for responses as they may end up there.

 

If you get an automated email directing you to the community or help pages, you need to reply directly to support@spotify.com and one of the customer services agents will get back to you.


Alternatively, if you prefer support via Twitter, you can tweet @SpotifyCares.

osorniosSpotify Star
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Thanks for that I really appreciate it

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