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Sorry to bother you guys. I have been trying to find a topic that would match what I need but no success.
What I need is to change my Premium subscription (Facebook) to a free account I opened long time ago. Reason is I don't use Facebook but I thought it was my only option. My other account is a Spotify account (jgarbellotto) and that is where I would like to have my Premium going so I can deactivate the Facebook account that I keep just for this.
I thank you in advance and happy new year!!
Jo
Hey! Welcome to the community 🙂
If you could drop the support guys an email using the online contact form they should be able to move your subscription and your playlists over to that account for you.
If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Hi Peter,
Thanks for the reply. I have been trying the form but I can't find any topic that fits my request. Any ideas?
Thanks,
Jo
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Thanks Peter, I will let you know what happens!
Cheers
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