Money has left my account but i havn't been upgraded

[RyanPKenny]

The money has now left my account fully and is on my statment but i still havn't been updraged to premium i am really annoyed because i was looking forward to having all the full features i have sent a ticket in which hasn't been answered yet its annoying me so much

Thank You

Ryan 

[user-removed]

Try Log out from File and then log in back!

[RyanPKenny]

tried that didnt work 

[Sam]

RyanPKenny - I'd suggest getting in touch with Customer Support here: https://www.spotify.com/about-us/contact/contact-spotify-support/?contact

We can't sort out any payment queries on here. Too many security details needed. If you drop them an email, they'll get back to you as soon as possible.

[RyanPKenny]

I have sent them a ticket thing but no reply yet it's just frustrating waiting

[Kulde85]

Why cant i hear the music i starred, or anything i can only hear at local files.
Is there any problem on spotify again?
Spotify Premium is required for on-demand mobil streaming. Its free to stream on desktop. Why do i get that?

I get the message about i need to be an premium.

When i already am a premium........

I keep try to log on and off but im still offline!

Money has left my acc, and alot of my playlist is gone!!!

[Kulde85]

Why cant i hear the music i starred, or anything i can only hear at local files.
Is there any problem on spotify again?
Spotify Premium is required for on-demand mobil streaming. Its free to stream on desktop. Why do i get that?

I get the message about i need to be an premium.

When i already am a premium........

I keep try to log on and off but im still offline!

Money has left my acc, and alot of my playlist is gone!!!

[Kulde85]

Why cant i hear the music i starred, or anything i can only hear at local files.
Is there any problem on spotify again?
Spotify Premium is required for on-demand mobil streaming. Its free to stream on desktop. Why do i get that?

I get the message about i need to be an premium.

When i already am a premium........

I keep try to log on and off but im still offline!

Money has left my acc, and alot of my playlist is gone!!!

[Sam]

Kulde85 - Looks like we've had some trouble taking payment from your card here. Unfortunately, I can't see why. To get your Premium going again, you'll need to change card and resubscribe. Just head here to do so... www.spotify.com/account/subscription/

[philc2001]

I'm having the exact same problem. My card expired several months ago and subsequently spotify stopped working. But I've now updated my payment, even changed the payment method to paypal, un installed spotify completely and re-installed, changed passwords, literally tried everything I can think of yet I still get the message 'spotify premium is required for on-demand mobile streaming. It's free to stream on desktop.' 

Well I have premium and my account verifies this when I log on using my PC. Yet on my phone I always get this messgae. I've cintacted support but as yet no response. Any ideas?! 

Thanks