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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1550 Views
  • 0 replies
  • 7 likes
  • Security
  • 1550 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445566 Views
  • 970 replies
  • 108 likes
  • Account
  • 445566 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198908 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198908 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108200 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108200 Views
  • 70 replies
  • 11 likes

Re: Payment

I've premium and right now I've announces??   How can it be?

  • Newbie
  • I've premium and right now I've announces??   How can it be?
  • Peter__
  • Community Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Login Problem

I cannot login to Spotify on my computer. I have uninstalled/reinstalled multiple times. I get no errors, after I enter my username/password the "logging in" page comes up and spins like it's thinking forever. The page never changes, never errors out...

  • Newbie
  • I cannot login to Spotify on my computer.  I have uninstalled/reinstalled multiple times.  I get no errors, after I enter my username/password the "logging in" page comes up and spins like ...
  • JVelero
  • Newbie
  • 336 Views
  • 4 replies
  • 0 likes
  • 336 Views
  • 4 replies
  • 0 likes

Privacy Policy - Transfer to other countries

Hi there, The recent changes to the Terms & Conditions and Privacy Policy have prompted me to sit and read through them, and I have a query regarding point 6 of the Privacy Policy (as well as a couple of suggestions around changes like this in genera...

  • Casual Listener
  • Hi there,   The recent changes to the Terms & Conditions and Privacy Policy have prompted me to sit and read through them, and I have a query regarding point 6 of the Privacy Policy (as ...
  • 197 Views
  • 0 replies
  • 1 likes
  • 197 Views
  • 0 replies
  • 1 likes

Solved!! when the month start for the 10h/month?

I had the message of '0 minutes' remaining on the 31.10.2012 so I thought that on the 01.11.2012 I would had access to spotify again but I'm still blocked... Does anybody knows when the month starts for Spotify? Or where could I find such info?? Docu...

  • Newbie
  • I had the message of '0 minutes' remaining on the 31.10.2012 so I thought that on the 01.11.2012 I would had access to spotify again but I'm still blocked... Does anybody knows when the month starts ...
  • Peter__
  • Community Legend
  • 583 Views
  • 3 replies
  • 0 likes
  • 583 Views
  • 3 replies
  • 0 likes

Solved!! 48 hour trial not working

I have just agreed to a 48 hour trial however I can't listen to any songs at all unless I have the wrong idea of what the trial is about can someone please help thank you

  • Casual Listener
  • I have just agreed to a 48 hour trial however I can't listen to any songs at all unless I have the wrong idea of what the trial is about can someone please help thank you
  • abe3002
  • Casual Listener
  • 1190 Views
  • 4 replies
  • 0 likes
  • 1190 Views
  • 4 replies
  • 0 likes

Payment

I have been subscribing to Spotify premium for 2 years now. How about a little service for a change? When im one day late for my payment you cut me of premium.. Where is your service? 2 years, how many lasts with you 2 years.? I am very unsatisfied w...

  • Newbie
  • I have been subscribing to Spotify premium for 2 years now. How about a little service for a change? When im one day late for my payment you cut me of premium.. Where is your service? 2 years, how ma...
  • Peter__
  • Community Legend
  • 198 Views
  • 1 replies
  • 1 likes
  • 198 Views
  • 1 replies
  • 1 likes

I "disconnected from facebook" but it didn't seem to work

I've selected disconnect from facebook. Yet when I log-in (using my spotify username I created back in December 2011) I still see a list of friends and it pulls up my newest profile picture from facebook. I really want this disconnected. I've restart...

  • Casual Listener
  • I've selected disconnect from facebook. Yet when I log-in (using my spotify username I created back in December 2011) I still see a list of friends and it pulls up my newest profile picture from face...
  • amandalbroadway
  • Casual Listener
  • 412 Views
  • 6 replies
  • 0 likes
  • 412 Views
  • 6 replies
  • 0 likes

why wont it let me here the songs i choose

I sing up for the premium plan but I still can't listen to the songs I pickp

  • Newbie
  • I sing up for the premium plan but I still can't listen to the songs I pickp
  • Peter__
  • Community Legend
  • 568 Views
  • 3 replies
  • 0 likes
  • 568 Views
  • 3 replies
  • 0 likes

unable to process payment

I have been attempting to,pay my account balance however or continue to decline by payment. I'm certain that there is adequate funds on my visa plz help need my Spotify Back

  • Newbie
  • I have been attempting to,pay my account balance however or continue to decline by payment. I'm certain that there is adequate funds on my visa plz help need my Spotify Back
  • jonski_83
  • Gig Goer
  • 1783 Views
  • 17 replies
  • 0 likes
  • 1783 Views
  • 17 replies
  • 0 likes

Solved!! Premium Abo Period/Laufzeit

Hallo, weiß jemand wie lange die Laufzeit vom Premium Abo geht? Kann man das monatlich benutzen oder geht es immer 1 Jahr? Kann dazu irgendwie nichts finden. Viele Dank und Grüße ------------ Hallo, does anybody know how long the period for perium ab...

  • Regular
  • Hallo,   weiß jemand wie lange die Laufzeit vom Premium Abo geht? Kann man das monatlich benutzen oder geht es immer 1 Jahr?   Kann dazu irgendwie nichts finden.   Viele ...
  • thebiz
  • Regular
  • 797 Views
  • 2 replies
  • 0 likes
  • 797 Views
  • 2 replies
  • 0 likes

Solved!! Please stop cluttering my mail inbox! (Bug report, please read)

I don't know where to contact you to get your attention, i hope this'll do. I can't change my Email notification settings. Whenever i try to save the email field light up in red saying: "Another account is already registered with this email address"....

  • Music Fan
  • I don't know where to contact you to get your attention, i hope this'll do.   I can't change my Email notification settings. Whenever i try to save the email field light up in red saying: "A...
  • nikee93
  • Music Fan
  • 714 Views
  • 8 replies
  • 0 likes
  • 714 Views
  • 8 replies
  • 0 likes

My account is no longer Premium

Hi, my account has been changed. I have preimum and about 50 playlists that are gone, only working on my iPhone now, when I login online there is only a free account, no playlists. I have tried to change Facebook password, but it's not the solution. ...

  • Visitor
  • Hi, my account has been changed. I have preimum and about 50 playlists that are gone, only working on my iPhone now, when I login online there is only a free account, no playlists.    ...
  • Jude
  • Spotify Legend
  • 229 Views
  • 2 replies
  • 0 likes
  • 229 Views
  • 2 replies
  • 0 likes

Changed country settings and can't go online

Hi, I changed my country setting and now Spotify won't let me me go online. I've changed back the country setting to what it was originally, but I still can't go online. Help plz.

  • Regular
  • Hi, I changed my country setting and now Spotify won't let me me go online. I've changed back the country setting to what it was originally, but I still can't go online. Help plz. 
  • mikolai
  • Regular
  • 509 Views
  • 9 replies
  • 0 likes
  • 509 Views
  • 9 replies
  • 0 likes

gift cards in germany

hey, first sorry for my bad english My question is when will be the spotify gift cards available in germany It would be gread if you can say me if it comes this year, are you working on it or are they coming at all ? thx for the up coming information...

  • Casual Listener
  • hey,  first sorry for my bad english 😉  My question is when will be the spotify gift cards available in germany 😉 It would be gread if you can say me if it comes this year, are y...
  • 578 Views
  • 0 replies
  • 0 likes
  • 578 Views
  • 0 replies
  • 0 likes

Solved!! Vertragslaufzeit in Deutschland

Frage zum Spotify Premium in Deutschland. Es gibt keine Aussage zur Vertragslaufzeit, nur das es Monatlich 9,99 kostet. Frage #1: Mindesvetragslaufzeit? Frage #2: Jederzeit Kündbar? Gruß Mark Ohh

  • Newbie
  • Frage zum Spotify Premium in Deutschland.   Es gibt keine Aussage zur Vertragslaufzeit, nur das es Monatlich 9,99 kostet.   Frage #1: Mindesvetragslaufzeit?   Frage #2: Jed...
  • bmf89
  • Newbie
  • 4153 Views
  • 1 replies
  • 0 likes
  • 4153 Views
  • 1 replies
  • 0 likes

Solved!! All my Spotify playlist's are gone!!

Hello, Yesterday 13/2-2012 all after restarting my computer all my spotify playlists where gone, how did this happen?And can I get them back? There is one playlist especially which is over 800 songs that I have been collectiong formore than 3 years, ...

  • Casual Listener
  • Hello,   Yesterday 13/2-2012 all after restarting my computer all my spotify playlists where gone, how did this happen? And can I get them back? There is one playlist especially which is over...
  • Richard
  • Community Legend
  • 27420 Views
  • 431 replies
  • 2 likes
  • 27420 Views
  • 431 replies
  • 2 likes

I moved, but I can't use Spotify?!

My husband is in the military and we are now stationed in Guam..WHICH IS A US TERRITORY.We just got all of our stuff today (since they have to ship it). Now, I can't log onto Spotify because it says that I can't use it abroad and that I either need t...

  • Casual Listener
  • My husband is in the military and we are now stationed in Guam..WHICH IS A US TERRITORY. We just got all of our stuff today (since they have to ship it). Now, I can't log onto Spotify because it s...
  • peterpron
  • Casual Listener
  • 1665 Views
  • 4 replies
  • 0 likes
  • 1665 Views
  • 4 replies
  • 0 likes

Solved!! after a month only 60 minutes of free usage.

Does anybody else has this problem ? After the month is over you normally get another 10 hours but I only got 1 hour. How do you fix this?

  • Casual Listener
  • Does anybody else has this problem ?   After the month is over you normally get another 10 hours but I only got 1 hour.   How do you fix this?  
  • riduanoppier
  • Casual Listener
  • 903 Views
  • 2 replies
  • 0 likes
  • 903 Views
  • 2 replies
  • 0 likes

Problem in mobile log in... only possible offline. Error facebook syncronization

Hi, I am a new premium user, and a really unhappy one. I signed-in for a 30 day free trial and got my paypal account charged 2 days later. I decided to let it go, but after a couple of days, my mobile phone has decided not to let me log in. I enter t...

  • Casual Listener
  • Hi, I am a new premium user, and a really unhappy one.   I signed-in for a 30 day free trial and got my paypal account charged 2 days later.   I decided to let it go, but after a co...
  • KGG
  • Casual Listener
  • 276 Views
  • 2 replies
  • 0 likes
  • 276 Views
  • 2 replies
  • 0 likes