Premium -> Free -> Premium

[berenaud]

Hi,

My credit card expired in September and so my account became a Free one.  

I submitted my new credit card informations few days ago and I would like my account to be Premium but it seems that there is a bug when I try.

I have to submit my Facebook password in a form but next it redirects me on Facebook homepage and no change appends to my spotify acccount.

Could you check that ?

Thx

[MikeMcd99]

i am having the exact same problem and reached out to Spotify several times and have received no help. The CC works everywhere else except this site when I enter the new number in. Help would be greatly appreciated.

[berenaud]

I juste received an e-mail from Spotify and It works fine now !

Thx

[MikeMcd99]

What did you send in your email to them and what did they say back?

[berenaud]

It's in french but I said exactly what I said here.

She tells me to go there http://www.spotify.com/account/subscription and that it will be ok. I just click on "accept" and then submit my Facebook's password. Then I was redirected to a spotify pages which said that my account was correctly changed.

Good luck !