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My Account was charged the wrong amount.

My Account was charged the wrong amount.

Hello Spotify,

I was checking my bank statements and realized that this month, I was charged for a $9.99 premium account when I am actually subscribed to the student discount premium account that only charged $4.99 per month. This is the first time this has happened and I have been subscribed now for at least a year. I updated my settings and for some reason my subscription was changed to the $9.99 option. I changed it back, but is there anyway the extra charge for last month could be taken care of? Thank you for your time!

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1 Reply

Hey @stevieemariee,

 

Please take a look at this support article about Spotify's Refund policy: https://support.spotify.com/account_payment_help/managing_payments/refund-policy/

 

Thanks!

MaximSpotify Star
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