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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 336000 Views
  • 890 replies
  • 105 likes
  • Account
  • 336000 Views
  • 890 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1148095 Views
  • 119 replies
  • 110 likes
  • Account
  • 1148095 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 86152 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 86152 Views
  • 68 replies
  • 9 likes

Solved!! Issue to log in aboard

Hi2 weeks ago I had the problem to log in because I was "more than 14 days aboard" so I have change my country. After that still not working so I delete the app and reinstalled it and it works.Today I can't log in again (still the message "you can't ...

  • Casual Listener
  • Hi 2 weeks ago I had the problem to log in because I was "more than 14 days aboard" so I have change my country. After that still not working so I delete the app and reinstalled it and it works. To...
  • aure21
  • Casual Listener
  • 335 Views
  • 2 replies
  • 0 likes
  • Login
  • 335 Views
  • 2 replies
  • 0 likes

premium payment

my premium payment is saying it's late because i have no money on my card right now. Will they atomatically take it off once i get paid in a few days or will i have to reenter my information?

  • Newbie
  • my premium payment is saying it's late because i have no money on my card right now. Will they atomatically take it off once i get paid in a few days or will i have to reenter my information?
  • Bearfootrecords
  • Community Legend
  • 131 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 131 Views
  • 1 replies
  • 0 likes

Paying for Spotify Premium, but can't find/ log into the account charged on.

I presume its because i had a free trial and forgot to cancel it after 30 days. However i can't remember the details for the account (and i've tried every email i have). Is there a way to cancel it via bank? Or can you log in using bank details?Thaks...

  • Newbie
  • I presume its because i had a free trial and forgot to cancel it after 30 days. However i can't remember the details for the account (and i've tried every email i have). Is there a way to cancel it v...
  • Bearfootrecords
  • Community Legend
  • 116 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 116 Views
  • 1 replies
  • 0 likes

Can't play anything! "This song is not available. If you have the file...."

Hello Once again I'm having this error "This song is not available. If you have the file...." when I try to play anything from laptop Spotify. I have a premium account and using Spotify on Windows and iPhone using same account. This morning it worked...

  • Regular
  • Hello   Once again I'm having this error "This song is not available. If you have the file...." when I try to play anything from laptop Spotify. I have a premium account and using Spotify...
  • argah
  • Regular
  • 217 Views
  • 2 replies
  • 0 likes
  • Premium
  • 217 Views
  • 2 replies
  • 0 likes

Been charged for premium when i cancelled my subscription a month ago

I have been charged for premium when i cancelled my subscription via my web browser. I would like a refund because i didn't want to pay for another month and i had already cancelled it! How do i get to speak to an actual person??

  • Newbie
  • I have been charged for premium when i cancelled my subscription via my web browser. I would like a refund because i didn't want to pay for another month and i had already cancelled it! How do i get ...
  • Maxim
  • Spotify Star
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes

Solved!! Help needed with family premium

Hi, Wondering if anyone can help us out. I recently upgraded to family premium. I have add two family members to the account. We are unable to play spotify simultaneously and independently on our devices. The playlist only plays on one device. Can we...

  • Casual Listener
  • Hi,   Wondering if anyone can help us out.  I recently upgraded to family premium. I have add two family members to the account. We are unable to play spotify simultaneously and...
  • snyspotify
  • Casual Listener
  • 267 Views
  • 2 replies
  • 0 likes
  • Account
  • 267 Views
  • 2 replies
  • 0 likes

my account was double charged this month for service. i was charged oct 3rd and 27th

my name is yolette jackson and my account was double charged the month of oct and i do not know why. i was charged the 3rd and the 27th. my email address is *************

  • Newbie
  • my name is yolette jackson and my account was double charged the month of oct and i do not know why.  i was charged the 3rd and the 27th.  my email address is *************
  • Maxim
  • Spotify Star
  • 128 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 128 Views
  • 1 replies
  • 0 likes

Can't sign in

My payment failed so my account was deactivated but every time I try to sign in it's telling me there's no account associated with my email address even though I'm getting emails from you?!!How do I sign in and pay?!!

  • Newbie
  • My payment failed so my account was deactivated but every time I try to sign in it's telling me there's no account associated with my email address even though I'm getting emails from you?!! How do ...
  • Maxim
  • Spotify Star
  • 120 Views
  • 1 replies
  • 0 likes
  • 120 Views
  • 1 replies
  • 0 likes

SMART Premium Subscription

Hi Guys,How can I use my SMART to register as PREMIUM? I tried so many times but spotify didn't send any verification code to my number. Thanks in advance.

  • Newbie
  • Hi Guys, How can I use my SMART to register as PREMIUM? I tried so many times but spotify didn't send any verification code to my number.   Thanks in advance.
  • Maxim
  • Spotify Star
  • 396 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 396 Views
  • 1 replies
  • 0 likes

Solved!! Family has no internet and lives in Jamaica, how can I add them to my account?

Family has no internet and lives in Jamaica, how can I add them to my account?They were able to get music for the 30 day free but need to add to my account to keep them active... any ideas?

  • Casual Listener
  • Family has no internet and lives in Jamaica, how can I add them to my account? They were able to get music for the 30 day free but need to add to my account to keep them active... any ideas?
  • Maxim
  • Spotify Star
  • 252 Views
  • 3 replies
  • 0 likes
  • Account
  • 252 Views
  • 3 replies
  • 0 likes

Hello! About two accounts

Hello! I was wondering if there is a possibility to be logged in to two different account at the same time?Because i have one private spotify account for me, and one for the Office, and it is annoying to have to log in and out of both of these accoun...

  • Newbie
  • Hello! I was wondering if there is a possibility to be logged in to two different account at the same time? Because i have one private spotify account for me, and one for the Office, and it is annoy...
  • sakura08
  • Roadie
  • 114 Views
  • 1 replies
  • 0 likes
  • 114 Views
  • 1 replies
  • 0 likes

Payments

I cancelled the my premium.account yet I got charged again this month.

  • Newbie
  • I cancelled the my premium.account yet I got charged again this month.
  • sakura08
  • Roadie
  • 139 Views
  • 2 replies
  • 0 likes
  • 139 Views
  • 2 replies
  • 0 likes

Subscription

I cant complete payment because the mobile carrier is not sending me the PIN. I've already canceled previous subscription (promo) but it still doesnt work. Is there a step that i failed to do?

  • Visitor
  • I cant complete payment because the mobile carrier is not sending me the PIN. I've already canceled previous subscription (promo) but it still doesnt work. Is there a step that i failed to do?
  • SF_MK
  • Newbie
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

spotify account reset itself

My spotify account completely reset itself. It doesn't remember any of my playlists or settings or anything and acts like it is completely new. I should have an active unlimited account (automatic payments, last one on April 2), but it says that I ha...

  • Visitor
  • My spotify account completely reset itself. It doesn't remember any of my playlists or settings or anything and acts like it is completely new. I should have an active unlimited account (automatic pa...
  • jonprelude
  • Newbie
  • 1445 Views
  • 5 replies
  • 0 likes
  • 1445 Views
  • 5 replies
  • 0 likes

Student Discount- Opting Out

Hello fellow Spotify users, I've had the Spotify Premium Student Discount for two years, now. A series of events have made it nearly impossible to renew my Premium subscribtion. Take into account the follwing: 1. Card expired on month of renewel.2. A...

  • Newbie
  • Hello fellow Spotify users,   I've had the Spotify Premium Student Discount for two years, now. A series of events have made it nearly impossible to renew my Premium subscribtion. Take into ac...
  • Ssstrokes
  • Newbie
  • 222 Views
  • 1 replies
  • 1 likes
  • Other
    Premium
    Subscription
  • 222 Views
  • 1 replies
  • 1 likes

Superuser Contribution Account and sign in fail thanks to facebook and spotify

I have one email I use. I want to use that email for spotify account. But spotify do not let me sign in my account because facebook wanted to delete my account to "help me find my friends". Thanks facebook, I will never create accounts trough you. Wh...

  • Visitor
  • I have one email I use. I want to use that email for spotify account. But spotify do not let me sign in my account because facebook wanted to delete my account to "help me find my friends". Thanks fa...
  • user-removed
  • Not applicable
  • 273 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 273 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot login

Hello all,Apologies if this ends up in the wrong section of the forum, I haven't been here before. TL;DR below!Last night I opened the mobile app, when it suddenly logged me out. This has happened several times before, but the last time was maybe a y...

  • Casual Listener
  • Hello all, Apologies if this ends up in the wrong section of the forum, I haven't been here before. TL;DR below! Last night I opened the mobile app, when it suddenly logged me out. This has happene...
  • KingGlennis
  • Newbie
  • 241 Views
  • 2 replies
  • 0 likes
  • Login
  • 241 Views
  • 2 replies
  • 0 likes

Double Charged For Months!

Okay so I have been trying to get a hold of somebody for months and months to get this taken care of but no one at spotify seems to care. They never reply to my emails and i have been emailing for months. I have been getting double charged ever since...

  • Newbie
  • Okay so I have been trying to get a hold of somebody for months and months to get this taken care of but no one at spotify seems to care. They never reply to my emails and i have been emailing for mo...
  • tomasrex
  • Roadie
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes

Lost Password / Ceased getting email from spotify

I know many people have had similar issues, but: Spotify updated and logged me out (on my phone). I forgot my password, but when i hit the 'forgot password' button, no email arrives to my inbox (i have waited well over a week now and tried multiple t...

  • Casual Listener
  • I know many people have had similar issues, but:  Spotify updated and logged me out (on my phone).  I forgot my password, but when i hit the 'forgot password' button, no email arrives to my...
  • sageturk
  • Casual Listener
  • 142 Views
  • 1 replies
  • 0 likes
  • Login
  • 142 Views
  • 1 replies
  • 0 likes

Login Trouble

Long story short is, someone logged into my email and changed the password and I can no longer log in. I made the password for my spotify a long time ago and I can no longer remember it, I wouldn't mind making a new account but I still get 10 bucks t...

  • Newbie
  • Long story short is, someone logged into my email and changed the password and I can no longer log in. I made the password for my spotify a long time ago and I can no longer remember it, I wouldn't m...
  • kirashi
  • Community Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • Account
  • 145 Views
  • 1 replies
  • 0 likes