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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1440 Views
  • 0 replies
  • 7 likes
  • Security
  • 1440 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 444991 Views
  • 970 replies
  • 108 likes
  • Account
  • 444991 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198639 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198639 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108031 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108031 Views
  • 70 replies
  • 11 likes

Solved!! Failed login

Had Spotify free trial version several months ago. Just wanted to actually buy Spotify and can't get logged in. Successfully changed my password. Tried even signing up as a new client but it says my email is already registered as an account so it won...

  • Newbie
  • Had Spotify free trial version several months ago. Just wanted to actually buy Spotify and can't get logged in. Successfully changed my password. Tried even signing up as a new client but it says my ...
  • crematedman
  • Community Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • Login
  • 252 Views
  • 1 replies
  • 0 likes

Solved!! Changing address and other information for family account

Hi I just started a family account.When I was about to enter the first family member (besides me) Spotify asked me to supply information (name, address etc). I assumed this was for the member I was adding, so I entered the name of my wife. But as I u...

  • Newbie
  • Hi   I just started a family account.When I was about to enter the first family member (besides me) Spotify asked me to supply information (name, address etc). I assumed this was for the membe...
  • crematedman
  • Community Legend
  • 419 Views
  • 1 replies
  • 0 likes
  • Account
  • 419 Views
  • 1 replies
  • 0 likes

Solved!! Unlinking from Facebook ?!?!

Hi all,my wife has deleted her Facebook Account but needed it to login to Spotify.Now she cannot login anylonger she forgot her password.She cannot change her password, because Spotify tells her she has to change it in Facebook, but she's deleted her...

  • Newbie
  • Hi all, my wife has deleted her Facebook Account but needed it to login to Spotify. Now she cannot login anylonger she forgot her password. She cannot change her password, because Spotify tells he...
  • crematedman
  • Community Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • Free
  • 212 Views
  • 1 replies
  • 0 likes

Solved!! family account

Hi,my daughter had a premium account, and moved across to my family account, now all her downloaded music is getting deleted from her i phone,Any ideasCheers

  • Casual Listener
  • Hi, my daughter had a premium account, and moved across to my family account, now all her downloaded music is getting deleted from her i phone, Any ideas Cheers
  • crematedman
  • Community Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • Account
  • 209 Views
  • 1 replies
  • 0 likes

Solved!! Unlinking Spotify + Facebook when you have an account through Starbucks

So, i know that disconnecting Facebook and Spotify accounts is a common topic and I've read TONS of forums on how to do that, but what if I have a premium account through my Starbucks employment? It's not giving me the option to delete my account and...

  • Newbie
  • So, i know that disconnecting Facebook and Spotify accounts is a common topic and I've read TONS of forums on how to do that, but what if I have a premium account through my Starbucks employment? It'...
  • crematedman
  • Community Legend
  • 450 Views
  • 1 replies
  • 1 likes
  • 450 Views
  • 1 replies
  • 1 likes

Physic address

Hello,I have a family account, but I can't set my physical address (my house). How can I set that parameter of my profile?Thank you

  • Newbie
  • Hello, I have a family account, but I can't set my physical address (my house). How can I set that parameter of my profile? Thank you
  • Hjade
  • Newbie
  • 452 Views
  • 2 replies
  • 0 likes
  • 452 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can't share music

Why I can't share music on my spotify?

  • Casual Listener
  • Why I can't share music on my spotify?
  • fabrizio22
  • Casual Listener
  • 188 Views
  • 2 replies
  • 0 likes
  • 188 Views
  • 2 replies
  • 0 likes

Spotify account

Please help,last day my spotify said "you can only use 14 days in abroad" but I never went to the anohter country.When I saw my country on settings,It was looking true.

  • Newbie
  • Please help,last day my spotify said "you can only use 14 days in abroad" but I never went to the anohter country.When I saw my country on settings,It was looking true.
  • McLachlan
  • Roadie
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Login error and problems with accessing my spotify account

So, after a few months, I decided to login to my spotify account (on my mac) to enjoy some good music. Unfortunately, I encountered a few issues: 1. Logging in is frustrating. Even though I tried to reset my password a few times and getting the notif...

  • Newbie
  • So, after a few months, I decided to login to my spotify account (on my mac) to enjoy some good music. Unfortunately, I encountered a few issues:   1. Logging in is frustrating. Even though I ...
  • crematedman
  • Community Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 178 Views
  • 1 replies
  • 0 likes

Solved!! Unable to log in with facebook

I moved from the UK to Austria and Spotify has now started to refuse to log in with facebook, I'm logged in on the website, however when I try to log in on the app it says "Your country does not match the one set in your profile. To continue use upda...

  • Newbie
  • I moved from the UK to Austria and Spotify has now started to refuse to log in with facebook, I'm logged in on the website, however when I try to log in on the app it says "Your country does not matc...
  • crematedman
  • Community Legend
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Solved!! Can't log in

I just switched phones and when I first logged into Spotify but it didn't recognize that I have a premium account. It's now not recognizing my email address, but will send my email a can't remember my password link, so must have my account in the sys...

  • Visitor
  • I just switched phones and when I first logged into Spotify but it didn't recognize that I have a premium account. It's now not recognizing my email address, but will send my email a can't remember m...
  • crematedman
  • Community Legend
  • 234 Views
  • 1 replies
  • 0 likes
  • Premium
  • 234 Views
  • 1 replies
  • 0 likes

Trouble with Family Sharing

I have had a premium account for several years, but want to join my dad's Family Sharing account to save some cash. My premium account was a subscription in iTunes. Per Spotify's instructions, I cancelled my account in order for me to join the Family...

  • Newbie
  • I have had a premium account for several years, but want to join my dad's Family Sharing account to save some cash. My premium account was a subscription in iTunes. Per Spotify's instructions, I canc...
  • crematedman
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 250 Views
  • 1 replies
  • 0 likes

Solved!! After complete data of credit cart noting happens

I am trying to buy a Familiar Plan, but when i complete the data of credit card, and click in the button at the end of form, nothing happens... I tried with Mozilla and Chrome...Any idea? Thank you a lot!

  • Newbie
  • I am trying to buy a Familiar Plan, but when i complete the data of credit card, and click in the button at the end of form, nothing happens... I tried with Mozilla and Chrome... Any idea? Thank you...
  • crematedman
  • Community Legend
  • 200 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 200 Views
  • 1 replies
  • 1 likes

Solved!! Charging me premium when I went back to free

On the website I had two emails linked accidentally. I looked and both say I am spotify free now. But on my app it says premium and I'm still being charged for premium. The app also doesn't let you do anything in it in regard to account settings. Hel...

  • Newbie
  • On the website I had two emails linked accidentally. I looked and both say I am spotify free now. But on my app it says premium and I'm still being charged for premium. The app also doesn't let you d...
  • crematedman
  • Community Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Solved!! Getting charged for an account I don't have or can't access

I am getting charged by Spotify each month, yet I can't access an existing account. I have logged in through fb but the account doesn't exist, I try with an email, email doesn't exist. I say forgot password, and says I have no account associated with...

  • Newbie
  • I am getting charged by Spotify each month, yet I can't access an existing account. I have logged in through fb but the account doesn't exist, I try with an email, email doesn't exist. I say forgot p...
  • crematedman
  • Community Legend
  • 379 Views
  • 1 replies
  • 0 likes
  • 379 Views
  • 1 replies
  • 0 likes

Cannot recover playlists now that i am active in my family subscription

We now have a family account, i have logged off and logged back on with my personal account and am showing as an active family member but my playlists are gone. I have tried to recover them and it states that i have none to recover.

  • Newbie
  • We now have a family account, i have logged off and logged back on with my personal account and am showing as an active family member but my playlists are gone.  I have tried to recover them and...
  • crematedman
  • Community Legend
  • 133 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 133 Views
  • 1 replies
  • 0 likes

Log in- error 408

so im triying to log in, im currently in Colombia, i was 3 weeks ago in USA and i changed on my profile to USA so i can used it while i was there; as i was saying, im back in Colombia and i changed it again to Colombia on my profile but it doesnt wor...

  • Newbie
  • so im triying to log in, im currently in Colombia, i was 3 weeks ago in USA and i changed on my profile to USA so i can used it while i was there; as i was saying, im back in Colombia and i  cha...
  • crematedman
  • Community Legend
  • 142 Views
  • 1 replies
  • 1 likes
  • Free
    Login
    Subscription
  • 142 Views
  • 1 replies
  • 1 likes

changing mobile service provider

Hi! My premium account is being charged through my mobile service provider. But im planning to switch to another provider. Do i just change my payment option first to keep my premium account active? Or can i temporarily unsubscribe to my premium acco...

  • Newbie
  • Hi! My premium account is being charged through my mobile service provider. But im planning to switch to another provider. Do i just change my payment option first to keep my premium account active? ...
  • Maxim
  • Spotify Star
  • 1879 Views
  • 1 replies
  • 0 likes
  • 1879 Views
  • 1 replies
  • 0 likes

connect problems with phone and laptop

Hi!I have had problems with the connection today in my phone and computer...Im so fed up! I've tried logging out, other browser...(i use spotify web player)and it says "spotify cant connect. trying again..".It also repeat songs but i cant hear it.I j...

  • Newbie
  • Hi! I have had problems with the connection today in my phone and computer... Im so fed up! I've tried logging out, other browser...(i use spotify web player) and it says "spotify cant connect. tr...
  • crematedman
  • Community Legend
  • 156 Views
  • 1 replies
  • 0 likes
  • Other
  • 156 Views
  • 1 replies
  • 0 likes

Solved!! Change of Country - won't let me use my Canadian Visa

I set up my Spotify account when I lived in London, UK and I have continued to pay with a UK debit account. Now that I have moved to back Canada, I am able to switch my Country in my profile fine, however, I would now like to pay with my Canadian cre...

  • Newbie
  • I set up my Spotify account when I lived in London, UK and I have continued to pay with a UK debit account.   Now that I have moved to back Canada, I am able to switch my Country in my profile...
  • crematedman
  • Community Legend
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes