Number of acounts

[Trishajustason]

I believe i have two acounts associated with the same email address. I want to sign into my old account because that acount is the one fido has on there system. I have called fido twice already, and they cant help. Im unable to sign in to the old acount. Please help

[Julian]

Hi @Trishajustason, welcome to the Spotify Community!

In this case, we recommend you to reach out to us via email here or through our official social media channels in Facebook or Twitter. This way, we'll be able to take a closer look at your account and see what happened there.

Let us know how it goes and if you have any other questions.