PASSWORD

[bellajohanna]

I don't remember my password because i have always logged in with my facebook and my email is hacked so i can't make my payment for my premium?

[Taylor]

Hi, and welcome to the community!

Firstly, does the password reset page not work for you? You'll need to log out of this account to use it, as otherwise it just redirects to your profile.

If it doesn't, I suggest you submit this online contact form; and someone at Spotify should be able to manually reset it for you.

If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

Anthony 🙂